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HUMAN SERVICE SPECIALIST II - Contractual

Title IV-E Administrative Specialist

Recruitment #18-001513-0003

Introduction

This is a full-time contractual position.

GRADE

13

LOCATION OF POSITION

Department of Human Services

Social Services Administration

311 W. Saratoga Street

Baltimore, Maryland 21201-3500

Main Purpose of Job

This position functions as a Title IV-E Administrative Specialist for the Department of Human Services, Social Services Administration. The incumbent in this position performs high level administrative functions for the statewide Title IV-E Unit; provides monitoring and administrative support essential to ensuring compliance with Federal laws, rules and regulations for the delivery of services; coordinates, monitors productivity, professional development, training, event coordination, and administrative support for statewide Title IV-E Program. This is a highly proficient level position, which requires the ability to work independently and have a rudimentary knowledge of State and Federal regulations to ensure that maximum allowable Federal fund reimbursement is received for the delivery of child welfare services.

POSITION DUTIES

Compiles and reviews monthly regional supervisor productivity reports; analyzes received reports; prepares final cumulative reports for Program Manager regarding regional supervisor's achievement of productivity minimum requirements and goals for each regional supervisor statewide; monitors the ongoing revisions and compliance with individual Local Department of Social Services (LDSS's) work plans; ensures that documents remains current and accurate to the needs of the Title IV-E program, the individual Title IV-E local unit and the LDSS's; ensures that the regional supervisor has met with the local department liaison according to applicable frequency for the region; prepares regular reports regarding local plan adjustments and liaison meetings; monitors productivity of regional supervisors and central staff; performs analysis and evaluation of achievement of productivity standards; reports on productivity achievements; and prepares recommendations regarding establishment and/or amendment of productivity standards and reporting. Performs analysis and evaluations of achievement of skill improvement/enhancement and professional development; prepares recommendations to Program Manager regarding establishment and/or amendment of skill and professional development standards and reporting; edits documents including proofreading, formatting and log entries; ensures all documents are coordinated through the sign-off process for finalization; schedules and coordinates Title IV-E calendar; performs all logistics and documentations related to Title IV-E staff events, trainings, meetings, and collaborative efforts; maintains Title IV-E internet and intranet updates and submissions; keeps track of procurement and budget spending (including coordination of supply needs statewide); monitors Smart Sheet assignments; documents travel and expense requirements (including in-state and out-of-state travel); participates in preparation for Federal reviews and audits of the Title IV-E program at the State and local level; provides documentation and coordination of necessary logistics including facilities, equipment, and material requests for performance of reviews and audits; assists regional supervisor to alleviate personnel vacancies or staff shortages; consults/Interacts with caseworkers, supervisors, administrators, Title IV-E liaison, and other agency representatives in order to ensure that required documentations are retrieved and established procedures are adhered to; and provides direct administrative support to the Program Manager and central Title IV-E staff.

MINIMUM QUALIFICATIONS

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

Education: A Bachelor’s degree from an accredited college or university.

Experience: One year of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education at the graduate level at an accredited college or university in a human services related field at the rate of 30 semester hours per year for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classification or Administrative Office specialty codes in the General, Administrative, Clerical and Office Services field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess the following:  

1. Experience with Internet, Client Information System (CIS), Foster Care and Adoption Tracking System (FACTS), Maryland Children's Electronic Social Services Information Exchange (MD CHESSIE), Client Automated Resources and Eligibility System (CARES), State Verification Exchange System (SVES), Maryland Automated Benefit System (MABS).  

2. Strong written and oral communication skills.  

3. Ability to prioritize and multi-task effectively.  

4. Flexibility in a busy environment.  

5. Strong time management, priority setting and problem-solving skills.  

SELECTION PROCESS

The assessment will consist of a rating of your education, training and experience related to the requirements of the position.  Therefore it is important that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work.  All information concerning your qualifications must be submitted by the closing date. 

You must possess the minimum qualifications to be considered for this position.  Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment and clearly indicate your college degree and major on your application.  Credit may be given for relevant part-time, temporary, or volunteer experience.  If you list the number of hours worked per week.  For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.  As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a temporary/contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year. 

FURTHER INSTRUCTIONS

If you have any questions about this recruitment, please contact the Department of Human Services at 410-767-7414.

Applicants who meet the minimum qualifications will be evaluated.  This office, with your approval, will verify your prior applicable work experience.  In order to receive full consideration for time worked, please complete dates of employment in its entirety and identify number of hours worked for each entry.

College transcripts are not required for review of your application and do not need to be forwarded.  Please clearly indicate your college degree and majors on your application.  If selected for an interview, you will be required to bring an official transcript with you.  For all foreign education obtained outside of the U.S., you will be required to provide proof of equivalent American education as determined by a foreign credential evaluation service if selected for an interview.

Online applications are STRONGLY preferred; however, the paper application may be submitted to: DHS/Employment Services Division, attn: Tonya N. Brown, 311 W. Saratoga Street, Baltimore MD  21201.  The paper application must be received by 5 p.m. close of business on the closing date of the recruitment.  No postmarks will be accepted.  The previous Maryland State application (MS-100) will not be accepted.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.  




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