HUM SER ADMIN I

This Position Specific Recruitment is being conducted to establish a list of eligible candidates to fill two vacancies in Department of Human Services, Prince George's County Department of Social Services' district offices.

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Department of Human Services

Prince George's County Department of Social Services

Family Investment Division

6505 Belcrest Road

Hyattsville, MD 20783

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Department of Human Services

Prince George's County Department of Social Services

Family Investment Division

425 Brightseat Road

Landover, MD 20785

The main purpose of this position is to assist in the management, direction, coordination and guidance of staff for the administration of Family Investment programs in a district office for the Prince George's County Department of Social Services and to ensure the utmost program access, payment accuracy, timely and compliant delivery of services that assists families, encourages self-sufficiency and promotes personal responsibility.

This position manages, motivates, develops, monitors and evaluates assigned district office supervisors in order to ensure optimal individual, unit and office performance for quality service delivery to customers; reviews, monitors and manages office compliance and workflow in order to ensure accurate and timely delivery of services; fosters and promotes positive relationships between the district office and customers (internal and external) in order to ensure quality delivery of services and a positive work environment; prepares, defends and monitors overtime budget, hours worked, productivity and over all overtime hours for the office on daily basis; ensures money spent matches the recorded hours; and ensures the office does not exceed the allocated overtime hours for the period.

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

Education: Possession of a bachelor’s degree from an accredited four-year college or university.

Experience: Four years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Applicants may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

2. Applicants may substitute education at the graduate level at an accredited college or university in a human services related field at the rate of 30 semester hours per year for up to two years of the required experience.  

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

1. Two years experience processing temporary cash assistance applications.  

2. Two years experience processing Medicaid (medical assistance) applications.  

3. Two years experience processing food supplement assistance applications.

Limited to candidates willing to accept employment in Prince George's County.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.  

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire. 

STATE OF MARYLAND BENEFITS

The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 134, Baltimore, Maryland 21201.  

All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date.  Resumes will NOT be accepted in lieu of completing the application.   

If additional information is required, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-0882.  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.  

If you have any questions concerning the recruitment process for this position, please call 410-767-7414.    

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.   

TTY Users: call via Maryland Relay.  

People with disabilities and bilingual applicants are encouraged to apply.  

We thank our Veterans for their service to our country, and encourage them to apply.