HUMAN SERVICE SPECIALIST V

16

Department of Human Services

Frederick County Department of Social Services

1888 N. Market Street

Frederick, MD 21701

This is a highly responsible managerial position in which the incumbent will serve as the Program Integrity Administrator for the Family Investment Administration (FIA) Division. The two components to the position are quality assurance and training. The incumbent will provide and apply expert knowledge of FIA programs by drafting policies and standard operating procedures (SOP) and developing training curriculum for new employees.

Drafts, recommends and implements policies and Standard Operating Procedures (SOP'S) as a result of legislative changes.

Monitors and reviews program performance.

Provides information to the Office of Inspector General (OIG) investigators.

Prepares agency for Office of Administrative Hearing (OAH) appeals.

Trains new FIA staff and conducts refresher trainings.

Responds to audit inquiries and drafts and implements corrective action plans.

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

Education: A bachelor’s degree from an accredited college or university.

Experience: Four years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field at may be substituted the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

One or more years of experience in a Family Investment Program.

One or more years experience related to government assistance programs.

One of more years experience in a position related to quality assurance.

One or more years experience supervising staff.

One or more years experience training staff.

Limited to applicants willing to accept employment in Frederick County.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. 

We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services  

Examination Services Unit

Attention: Leslie Wigfield

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; leslie.wigfield@maryland.gov; Voice 410-767-7316, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation. Resumes and copies of diplomas are not required for this examination process.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.