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HUMAN SERVICE SPECIALIST V

Recruitment #18-001804-0010

GRADE

16

LOCATION OF POSITION

Department of Human Services

Dorchester County Department of Social Services

Family Investment Unit

627 Race Street

Cambridge, MD 21613

Main Purpose of Job

This position serves as a Work Participation Specialist that coordinates and assists five counties on the Upper Eastern Shore (Dorchester, Talbot, Caroline, Queen Anne's and Kent) in achieving the required Federal Work Participation Rate and the Universal Engagement Rate and serves as a Family Investment Supervisor that provides supervision and leadership to the Family Investment Programs at Dorchester County Department of Social Services.

POSITION DUTIES

This position coordinates and assists administration and case management staff in five Upper Eastern Shore counties in achieving 50% Federal Work Participation Rate and maintaining 100% Universal Engagement Rate; identifies barriers and systemic reasons if counties are failing to meet outcomes and makes recommendations to senior management for program improvement; travels to each of the five counties on the Upper Shore monthly; provides supervision and leadership to the Family Investment Programs at Dorchester County Department of Social Services (DSS), such as planning, organizing, assigning and evaluating staff delivery of services; directly supervises work activities of staff responsible for eligibility determination in public assistance programs and welfare reform initiatives; and coordinates and develops strategies for employees to work toward a common goal that will improve customer service delivery and foster quality improvement.

MINIMUM QUALIFICATIONS

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

Education: A bachelor’s degree from an accredited college or university.

Experience: Four years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field at may be substituted the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

The ideal candidate will possess:

1.  Six months of supervisory/lead worker experience.

2.  Six months of experience in the Temporary Assistance for Needy Families(TANF)/Temporary Cash Assistance (TCA).

3.  Six months of experience working with the Federal Work Participation requirements.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services  

Examination Services Unit

Attention: Leslie Wigfield

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; leslie.wigfield@maryland.gov; Voice 410-767-7316, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation. The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.  People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.