HUMAN SERVICE SPECIALIST IV-Contractual

This is a full-time contractual position.

15

Department of Human Services

Family Investment Administration

311 W. Saratoga Street

Baltimore, Maryland 21201-3500

This position functions as a Contracts Manager for the Department of Human Services (DHS), Family Investment Administration (FIA): Supplemental Nutrition Assistance Program Employment and Training. The incumbent in this position provides expert advice, consultation, information, guidance, interpretation and technical support in conjunction with other DHS staff, and exercises authority in contracting decisions and relations with partners that require the consistent use of independent judgment. This position also works closely with leadership staff and other State agencies in support of better collaboration and innovation in contracting practices.

Monitors and tracks contract performance of Supplemental Nutrition Assistance Program (SNAP) Employment and Training (E&T) partners and Local Department of Social Services (LDSS). Serves as liaison with SNAP E&T partners and community partners in matters relating to program activities; organizes, conducts meetings and presentations. Explains contract program requirements and services; advises vendor applicants of available services, contract program requirements, and application procedures. Collects data to quantify SNAP E&T contractor performance and confirms data integrity of quarterly reports. Conducts on-site monitoring of SNAP E&T partners contracts and agreements, and provides detailed report of site visit to Program Manager, Director of Workforce Development and FIA management central staff. Reviews legislation, laws, policies and procedures, and other jurisdictions best practices and make recommendations for improvements based on analysis to ensure compliance with State and Federal policy. Assists in the development of SNAP E&T plan and reviews from the submitted Partnership for Achieving Self Sufficiency (PASS) plan. Monitors and tracks all data management reports (WORKS, Client Automated Resource and Eligibility System (CARES), Data Watch, Quality Control and others) impacting compliance with SNAP E&T goals and requirements; and performs other related duties.  

Education: A bachelor’s degree from an accredited college or university.

Experience: Three years of experience in the administration of a human
services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes: 1. Additional professional or technical experience in the administration
of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field may be substituted at the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications and Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education.

The ideal candidate will possess the following:  

One year work experience monitoring and tracking performance of service delivery partners and composing data management reports of a human service program.

One year use of computer experience with: MS Office and network systems such as WORKS, CARES, Data Watch, and Fiscal Management Information System (FMIS).

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications.  All information concerning your qualifications, including a copy of your diploma or transcripts must be provided if selected for an interview.  We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.

Leave may be granted to a temporary/contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year. 

Applicants who meet the minimum qualifications will be evaluated.  If selected for an interview, you will be required to provide an official transcript.  For all foreign education obtained outside the U. S. you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service if selected for an interview.  

Online applications are highly recommended, however the paper application may be submitted to the Department of Human Services, 311 W. Saratoga Street, Attn: Tonya N. Brown, Room 143, Baltimore, MD 21201-3500.  The paper application must be received by 5:00 p.m. on the closing date for this recruitment, no postmarks will be accepted.  Information received after the closing date will not be considered.  Application inquiries may be directed to Tonya Brown at 410-767-7349.      

TTY Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.