HUMAN SERVICE SPECIALIST IV

15

301 W. Preston Street, Baltimore, MD 21201

Administers the federally funded State Health Insurance Assistance Program. Provides program management including the development and review of program budgets, policies, and procedures, strategic planning, training development, and public education strategies. Analyzes statewide data, tracks demographic trends, including Medicare changes. Writes grants, reports, and publications. Provides training and technical support to strengthen the capacity of local grantees.

Drafts program policies, procedures, and standards.

Develops program budget and monitors expenditures. 

Analyzes statewide data, tracks demographic trends, including Medicare changes.

Ensures federal compliance.

Writes grant proposals, reports, and publications.·

Develops and provides training and technical support to strengthen the capacity of local grantees to manage local programs, recruit volunteers, and maintain Medicare expertise.

Works with federal and state Medicare benefit and policy experts.

Resolves administrative and program questions that support the work of local grantees. 

Develops statewide outreach and education strategies and materials.

Collaborates with national, federal, state, and local partners.

Represents the Department on committees, boards, task forces, and advisory groups.

Shares best practices with national, federal, state, and local grantees.

Informs legislative activities of the Department. 

Education: A bachelor’s degree from an accredited college or university.

Experience: Three years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field may be substituted at the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications and Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education.

Excellent grants management skills

Excellent organizational, written, and oral communication skills

Experience with Microsoft Excel and federal and/or state data systems

Knowledge of the Older Americans Act, Medicare and related health insurance expertise

Knowledge of Maryland’s statewide Aging Network

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.

If you have any questions about this recruitment, please call 410-767-4850.

Online application process is STRONGLY preferred.  If the online application process is not available, you may submit a paper application and supplemental questionnaire (by the closing date) to:

Department of Budget and Management

Recruitment and Examination Division

301 W. Preston Street, Room 608

Baltimore, MD 21201

For education obtained outside of the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.