HUMAN SERVICE SPECIALIST III

Limited to current employees of the Department of Human Services (DHS), Budget and Finance CARM unit only.

Department of Human Services

Budget and Finance

Cost Allocation & Revenue Management

311 W. Saratoga Street

Baltimore, MD 21201

This position functions as a Time Study Specialist for the Department of Human Services, Budget and Finance, Cost Allocation and Revenue Management (CARM) Unit. The incumbent in this position administers the statewide Random Moment Sampling Time Studies for: Family Investment Administration (FIA) and Social Services Administration (SSA) by reviewing and analyzing sample response data submitted daily by the local departments via an electronic database. The Random Moment Time Study (RMTS) allow us to randomly send out 6000 samples each quarter to staff according to Federal guidelines, to determine what activities they are performing at a specific time and used for the purpose of cost allocation. 

Monitors, reviews and analyzes online time study database response from program participants to ensure compliance with Federal guidelines; analyzes data and compiles research in order to update and document all changes to the database system; provides quality assurance through log books and weekly review of all data elements; reviews all database response entries daily for completeness and accuracy; maintains and updates changes to the database; distributes and reviews local office online rosters quarterly for accuracy; organizes all time study statistical data in a notebook and electronic folder and maintains constant communication with workers and supervisors; responds to participant questions, resolves discrepancy issues, and trains new participants as requested; and performs other related duties as assigned.

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

Education: A bachelor’s degree from an accredited college or university.

Experience: Two years of experience in the administration of a human
services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration
of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field may be substituted at the rate of 30 semester hours per year for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

One year experience using computerized fiscal applications and software including spreadsheet and database applications.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

STATE OF MARYLAND BENEFITS

The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 137, Baltimore, Maryland 21201.

All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date.  Resumes will NOT be accepted in lieu of completing the application. 

If additional information is required, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-0882.  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have any questions concerning the recruitment process for this position, please call 410-767-7414.    

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. 

People with disabilities and bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country, and encourage them to apply.

TTY Users: call via Maryland Relay