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Assistant Program Administrator

Recruitment #18-002586-0039


This is a Position Specific Recruitment for the Department of Human Services (DHS), Baltimore City Department of Social Services.  




Department of Human Services

Baltimore City Department of Social Services

Office of Innovation

1910 N. Broadway

Baltimore, MD 21213

Main Purpose of Job

The main purpose of this position is to analyze data sets, prepare BCDSS recurring reports, and develop procedures to increase the quality of those reports. This position will be responsible for compiling, managing, and cleaning operational and administrative data sets. This position will work also with Office of Innovation staff to monitor reports and with program staff to reconcile data and to document business rules.


Data collection management, and cleaning collects, structures, and cleans data from operational and administrative datasets in preparation for analysis.

Identifies data errors and inconsistencies and works with program staff to reconcile those issues.

Data analysis and reporting analyzes data to prepare recurring reports and improves those reports to ensure that they are clear and actionable.

Assists supervisor in reviewing historical data to identify trends and prepares memos, reports, and/or presentations to report findings.

Procedures development and documentation reviews historical data to identify issues with data quality and, with guidance from the supervisor, collaborates with program staff to develop procedures to address those issues.

Works with program staff to document business rules in order to assist supervisor with report automation.


Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum qualifications to be considered, and to appear on the list of people eligible for hire. 

Education: A Bachelor's degree from an accredited college or university.

Experience: Four years of experience in administrative staff or professional work.


1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.


Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

The ideal candidate will possess the following:

1. One year of experience using computer software such as Excel, Google Sheets, Microsoft Access, R, Tableau, or SPSS.

2. One year of experience preparing reports for higher-level managers. 

3. A Bachelor degree in Statistics, Mathematics  or a similar field of study.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.   

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.  

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

It is imperative to list all computer and software experience on your application pertaining to your job duties.



Online applications are STRONGLY preferred.

If you are unable to apply online, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention:  Moses Devaprakasam

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; Email ; Voice 410-767-7416, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation.The paper application must be received by 5 PM on the closing date for the recruitment.  TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.