ADMINISTRATOR I

The Department of Labor, Licensing and Regulation (DLLR) is accepting applications from all qualified applicants for the position of Administrator I. This position serves as an assistant executive director of the Board of Barbers and the Board of Cosmetologists.

16

500 North Calvert Street, Baltimore, Maryland 21202

The assistant executive director of the Board of Barbers and the Board of Cosmetologists manages the administrative operations for both boards in the unit. The position will plan, organize, implement and supervise the interpretation and application of relative statute, regulations, and agency policy, directives and procedures designed to accomplish the mission of the agency. Incumbent will develop, modify and maintain plans to continually safeguard the public, to improve service and to utilize new technology where appropriate.

Duties of this position include, but are not limited to:

• Directs and modifies all unit and inspections activities. Conducts all ongoing research and analysis necessary to develop and maintain/improve operational effectiveness with emphasis on the key principles of service delivery. Exercise budgetary control and oversight for the unit expenditures. Communicate noteworthy occurrences to the executive director, office of the commissioner, legal counsel, external customers and respective boards as necessary.
• Coordinate recurrent board meetings. Supervise the preparation of the agendas, minutes, and related materials. Actively participate in all public and executive board meetings. Coordinate requests from the boards. Serve as a liaison with board members and administration to communicate activities, proposed legislation, regulations, compliance activities and special projects. Conducts research and analysis to determine the agency and industry impact of proposed statutory or regulatory items. Prepare proposed statutory or regulatory documents in a final format for legal and executive review.
• Assess viability of current systems; repurpose interactions to achieve value added output. Develop, design or implement cost effective technical improvements and automation within the unit. Recommend new policy standards and workflow procedures using new technology where appropriate. Coordinate the use of electronic data systems for the unit and ensure appropriate system access based on task requirements and separation of duties.
• Ensure that internal and external communications are timely, accurate and consistent with administration priorities, mission and goals. Monitor and track incoming communication and quality of responses. Work with staff to develop proactive and reactive messaging and outreach strategies. Promote the work of the agency through frequent contact with interested groups and individuals. Respond to governor, secretary, and commissioner correspondence as assigned. Ensure responsiveness, accuracy, and conformity with the freedom of boards, counsel, offices of the commissioner and secretary.

Education: A Bachelor's degree from an accredited college or university.

Experience: Four years of experience in administrative staff or professional work.

Notes:

1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.

Strong preference will be given to applicants that possess the following. Include clear and specific information on your application regarding the qualification(s).

Customer Service experience

Two (2) years of direct supervisory experience

One year of experience applying rules and regulations or exercising responsibility for the development of policies or procedures.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

Successful candidates will be placed on the certified list categorized as Best Qualified, Better Qualified, or Qualified. The certified list will be used by DLLR for a period of one year.

STATE OF MARYLAND BENEFITS

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:  

DLLR Office of Administration

Attn: Ernestine Hyman    18-002586-0086

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201   For additional information, please contact Ernestine Hyman at 410-230-6298 or via email Ernestine.hyman1@maryland.gov.

The MD State Application Form can be found online  

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.