ADMINISTRATOR II

The Department of Labor, Licensing and Regulation, Division of Occupational and Professional Licensing is accepting applications for an Administrator II position. This position will function as Chief of Operations for the five Design Boards and Pilots Board.

17

500 North Calvert Street, Baltimore, Maryland, 21202

This position serves as chief of operations for the five Design Boards and the Pilots Board. It is responsible for helping to set policy, develop plans and implement programs that license almost 25,000 professionals in Maryland and monitor their performances to ensure that the public can trust the services of engineers, architects, land surveyors, landscape architects, interior designers and Chesapeake Bay Pilots. The position represents and acts on behalf of the Executive Director with the Boards appointed by the governor, Boards' staff, legal counsel, and external agencies and groups involved in licensing, training, examining and monitoring professionals. It requires broad knowledge of the licensing statues, regulations and policies as well as management and administrative skills to oversee several complex and disparate processes simultaneously.

Duties of this position include, but are not limited to:

Supervises the administrative officers and staff of the six Professional Boards. Must understand the statutory, regulatory, and policy requirements for each Board as well as the processes mandated by national professional testing groups. Develops plans and processes to implement these requirements for more that 12,000 licensees, 1,500 exam candidates, dozens of serious complaints against professionals.

Assists the Executive Director in the development of policies, plans and programs for the unit including Information Technology. Acts on behalf of the Executive Director whenever necessary before the Bards, Board Committees, DLLR interactions, and with external agencies and organizations.

Primary review of complaints against professional engineers, land surveyors, architects, landscape architects, interior designers and pilots. Is responsible for initial decision to proceed or reject the complaint; works with the Board counsel, administrative officer, staff investigator, and Board Complaint Committee to develop a fair and comprehensive file or information pertaining to complaints so that the Board may decide its merits fairly. This requires full knowledge and understanding of the laws and regulations of the six Boards and independent analysis and recommendations affecting the livelihood of Maryland professionals.

Manages and oversees continuing education audits for the design boards and the Board of Pilots. This involves ensuring that audit documentation is received, processed, reviewed, and that licensees who do not comply are handled appropriately according to established guidelines.

Prepares statistical, financial, and management reports analyzing operations and performances that require independent research for documents, data bases, and individuals in and out of DLLR.

Oversees the preparation and transmittal of records to State Archives and State Records Management Center in compliance with agency and department retention schedules. Assures that Board staff maintains accurate records of documents shipped to facilitate easy retrieval.

Education: A Bachelor's degree from an accredited college or university.

Experience: Four years of experience in administrative staff or professional work.

Notes:

1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

The candidate must have at least one year of experience managing a customer service-oriented government program or other organizational program and one year of experience developing, implementing, and evaluating policies, plans and programs.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

State Government policies, procedures, regulations experience preferred

Supervisory experience

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

RESUMES ARE NOT ACCEPTABLE IN LIEU OF AN APPLICATION AND ARE NOT CONSIDERED IN THE SELECTION PROCESS.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925. 

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.

This recruitment requires three writing samples. Please include these with your application either as part of the supplemental questionnaire or uploaded on the "Other" tab on the application as the Essential Job Functions Questionnaire.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:  

DLLR Office of Administration

Attn: Ernestine Hyman    18-002587-0028

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201  

For additional information, please contact Ernestine Hyman at 410-230-6298 or via email Ernestine.hyman1@maryland.gov.  

The MD State Application Form can be found online  

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.