MANAGEMENT ASSOCIATE

This recruitment is limited to current employees of Department of Human Services, Social Services Administration.

Applicant must meet both minimum and selective qualifications.

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Department of Human Services

Social Services Administration

311 W. Saratoga Street

Baltimore MD 21201-3500

This position functions as a Management Associate for the Department of Human Services (DHS), Social Services Administration (SSA) for the Deputy Executive Director of Programs and Outcomes Improvement's Deputy. The incumbent in this position provides administrative support to areas related to the daily operations of SSA's programs, procedures and policies. This position requires working knowledge of child and adult welfare terminology, use of considerable tact, discretion, independent judgment and decision making. 

Maintains and coordinates meeting and conference schedule; schedules meetings/appointments with internal and external customers, and provides all parties with pertinent information agenda and materials as required for that meeting; ensures that meeting information including talking points are provided; arranges for additional staff with expertise on the topic to attend the meeting; takes meeting notes, types minutes, tracks expense accounts, and maintains supplies; maintains important confidential records pertaining to adult and child welfare issues; maintains a daily log and filing system of all incoming controls and assignments from DHS Secretary and SSA Executive Office; assigns and ensures that staff meets the required completion deadlines; reviews assignments for proper formatting and accuracy; composes, prepares, reviews and proofreads correspondences, forms, charts, reports, budget estimate sheets and other written documents; verifies, enters, updates and retrieves essential data from databases and spread sheets to use for meetings and conferences; designs reports using Microsoft Word, Excel, and PowerPoint; composes approval letters and forms for travel approvals with supporting documents and performs other related duties as assigned.

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum qualifications to be approved and appear on the list of candidates eligible for hire. It is imperative to list all computer and software experience on your application pertaining to job duties

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration or Personnel Specialist classifications or Administrative, Clerical, or Office Services specialty codes in the Special Assistant or Secretarial fields of work on a year-for-year basis for the required experience.

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

One year of the required minimum qualification experience must have been in providing secretarial support to officials, administrators or an executive office of a Human Service Program.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

One year of experience with Financial Management Information System and Advanced Purchase Inventory Control System.

Strong customer service, written and oral communication skills.

Ability to prioritize and multi-task effectively.

Flexibility in a busy environment.

Demonstrated skills in effective time management, priority setting and problem-solving.

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best-Qualified, Better-Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.   

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

It is imperative to list all computer and software experience on your application pertaining to your job duties. 

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If you are unable to apply online, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention: Kendra Young

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; Phone: 410-767-7199; Email kendra.young@maryland.gov.

For questions concerning this position, please email kendra.young@maryland.gov.

Do not submit unsolicited documentation.  Resumes and copies of diplomas are not required for this examination process.

The paper application must be received by 5 PM on the closing date for the recruitment. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

TTY Users: call via Maryland Relay, 1-800-925-4434.