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POLICE COMMUNICATIONS OPERATOR II

Recruitment #18-002704-0004

GRADE

12

LOCATION OF POSITION

Maryland State Police Frederick Barrack

110 Airport Drive East

Frederick, MD 21701

 

Main Purpose of Job

Police Communications Operator II is the full performance level of communications work in law enforcement operation. Employees in this classification provide services to law enforcement and other authorized agencies through the operation of computer terminals and multi-channel police radio equipment.

POSITION DUTIES

Monitor and communicate with MSP and other public safety personnel via two-way multi-channel radios and maintain required documentation of same.

Utilize METERS/NCIC/NLETS to obtain, update, disseminate and accurately transmit information within the Department and to other law enforcement and criminal justice agencies.

Utilize telephones in a professional manner to provide necessary guidance and information to Departmental personnel and the general public.

File and maintain METERS/NLETS messages, and various required logs associated with the communications center operations.

Interact with Department personnel, allied agencies and the general public.

MINIMUM QUALIFICATIONS

Education: Graduation from a standard high school or possession of a State high school equivalence certificate.

Experience: One year of experience operating multi-channel radios, keyboards or computer terminals in a law enforcement or related operation.

NOTE:  Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Operations Specialist classifications or Signal Corps, Cyberspace Support, or Communications specialty codes in the communications field of work on a year-for-year basis for the required experience.             

DESIRED OR PREFERRED QUALIFICATIONS

Preferred Qualification:

Dispatching experience in a 911 (police/emergency) services environment utilizing a CAD (computer aided dispatch) system and a multi-line telephone system.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SPECIAL REQUIREMENTS

1. Applicants may be subject to an extensive background investigation prior to appointment.

2. Employees in this classification will be required to provide a telephone number at which they can be reached.

SELECTION PROCESS

Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Report all experience and education that is related to this position. Applicants may be given a physical examination and will be subject to an interview, background investigation, polygraph examination and substance abuse testing.

BENEFITS

FURTHER INSTRUCTIONS

NOTE: Currently, applicants are limited to uploading one file. As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file. If you are unable to apply online, you may submit an application via mail. The Maryland State Application Form can be found online.

Completed applications, required documentation and any required addendums may be mailed to:

Maryland State Police

Human Resources Division

1201 Reisterstown Road

Pikesville, MD 21208

ATTN: William Boniarski

william.boniarski@maryland.gov

It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.




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