Skip to Main Content

Powered by JobAps

ADMINISTRATIVE OFFICER I

Recruitment #18-002711-0045

Introduction

The Maryland State Retirement Agency has a permanent position for an Administrative Officer I within the Disability Section of the Member Services Unit, located at 120 E. Baltimore Street, Baltimore, Maryland.  The Maryland State Retirement Agency (Agency) is the administrator of the Maryland State Retirement and Pension System (System).  The System is a multi-employer, public employees’ defined benefit retirement system composed of twelve (12) separate retirement and pension systems with additional plan components, covering approximately 245,000 active and former vested members and more than 160,000 retirees and beneficiaries.

GRADE

13

LOCATION OF POSITION

120 East Baltimore Street

Baltimore, Maryland  21202

Main Purpose of Job

The main purpose of this position is to oversee the process which awards or denies disability benefits as it moves through the disability claims process, from its initial receipt, to its ultimate approval or denial by the System's Board of Trustees. The Administrative Officer I is an administrative position in the Disability Section of the Agency's Member Services Unit. The Disability Section is responsible for processing approximately sixteen hundred (1,600) disability retirement claims each year.

POSITION DUTIES

This position reviews all incoming disability claims correspondence to determine appropriate action through the application of Agency policy, regulations, law, and instructions from the unit supervisor.  Additionally, this position works closely with twelve (12) physicians during weekly Medical Board meetings to track the disability claims and the Medical Board's recommendations to the Board of Trustees on the appropriate disposition of each claim.   Candidates must possess solid computer skills (Microsoft Office products), strong verbal and written communication skills, excellent organization and time management skills, and enjoy working in a fast paced, deadline sensitive administrative environment.  Additionally, candidates should have knowledge of medical terminology or have the aptitude and ability to quickly gain a working knowledge of medical terminology.

MINIMUM QUALIFICATIONS

Education: Possession of a Bachelor's degree from an accredited four-year college or university.

Experience: One (I) year experience in administrative or professional work.

Notes:

1. Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.

2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required education and experience.

SELECTIVE QUALIFICATIONS

One year experience processing or reviewing claims and/or benefits determinations.

(THIS SELECTIVE QUALIFICATION DOES NOT APPLY TO APPLICANTS WHO ARE USING SUBSTITUTION NOTE #2 ABOVE, TO MEET THE MINIMUM QUALIFICATIONS.)

DESIRED OR PREFERRED QUALIFICATIONS

It is desired that the applicant have:

1. Experience processing claims

2. Experience creating and manipulating spreadsheets using Microsoft Excel

3. Experience with and /or knowledge of Federal and State Disability Retirement Laws and Regulations

4. Experience with disability claims determinations and terminology.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.  This list will be used by the hiring agency to select employees.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.

Due to the confidential nature of the work, selected candidates must undergo and pass a background check.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to: 

     DBM Recruitment & Examination Department

     301 West Preston Street, Room 608

     Baltimore, MD 21201

All mailed documents must include the applicant's name and the job number and must be received by the closing date.   Resumes will NOT be accepted in lieu of completing the application.

If you have any questions concerning the recruitment process for this position, please call 410-767-4850.

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.  People with disabilities and bilingual candidates are encouraged to apply. 

We thank our Veterans for their service to our country, and encourage them to apply.         

        



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.