HUMAN SERVICE ADMINISTRATOR III

Recruitment is limited to current employees of the Department of Human Services, Family Investment Administration.

This is a Management Service position, and serves at the pleasure of the Appointing Authority.

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Department of Human Services

Cecil County Department of Social Services

170 East Main Street

Elkton, MD  21921

This position acts as the Assistant Director for Family Investment Administration and serves as a member of the senior management team. This position requires an individual who functions in a high-level, highly productive  secured environment, develops positive and trusting relationships with external stakeholders and expresses enthusiasm and confidence about the mission of the Department of Human Services (DHS), Family Investment Administration. The Assistant Director is responsible for the establishment, monitoring and oversight of goals, priorities, program and operational policies and procedures, budgets, contracts, expenditures, performance standards, audits and daily operations for each of the Family Investment programs in Cecil County which includes: Temporary Cash Assistance, Temporary Disability Assistance Program, Food Supplemental Program, all programs under Maryland Medical Assistance - Families and Children, Maryland's Children's Health Program, Long Term Care, Aged, Blind and Disabled, Supplemental Security Income, Qualified Medicare Beneficiary, Supplemental Limited Medicare Beneficiary and others, Emergency Assistance to Families with Children, and Workforce Development. The incumbent in this position responsibilities includes ensuring compliance with all Federal and State laws and regulations, direct and indirect supervision of all staff responsible for eligibility determination of all Family Investment programs and functions, employment activities, and other local initiatives, distribution of staff and workload to accomplish required outcomes, assuring services are provided in an accurate and timely manner to eligible Cecil County residents; and establishing and maintaining community partnerships in support of customer needs and agency goals.

Administers and interprets Federal and State law/policies governing public assistance eligibility, welfare reform initiatives and personnel management.

Assesses local policies and procedures for Family Investment and Partnership for Achieving Self-Sufficiency (PASS) plans and revise as necessary. Develops, maintains and monitors budgets and contracts for Temporary Assistance to Needy Families (TANF) and Work Opportunities Programs, Work Incentive Self-Help (WISH), Employment and Training (E&T) Supplemental Nutrition Assistance Program (SNAP),  Non-Custodial Parent Employment Program (NEPEP), Emergency Assistance to Families with Children and Welfare Avoidance Grants.

Supervises and directs the activities of Human Service Administrators, Human Service Specialist,   Family Investment Specialist Supervisors, and their staff.

Develops comprehensive service delivery strategies to meet customer needs in collaboration with Department programs. Coordinates the integration of Family Investment programs and activities within the Department and Community at large to support the mission of the agency.

Interfaces with DHS Central, Maryland Department of Health (MDH), Legislature, Local Government, Department Directors, Local DSS Board, community partners and businesses to meet the needs of all Cecil County citizens in accordance with the local vision, mission and strategic plan.

Participates in any and all activities, communities, meetings, etc., which facilitates the enhancement of Department programs and policies as well as directly benefits the staff of the Department and citizens of Cecil County.

Education: Possession of a bachelor’s degree from an accredited four-year college or university.

Experience: Seven years of experience in administrative, professional or technical work, three years of which must have involved supervision of other employees or exercising responsibility for program development.  

Notes:

1. Applicants may substitute education at the graduate level at an accredited college or university at the rate of 30 semester hours on a year-for-year basis for a maximum of two years of the required general experience.  

2. Experience in a human service program may be substituted on a year-for-year basis for the required four years of college education.

3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education, three (3) years of which must have been in an administrative supervisory or consultative capacity.

The ideal candidate will possess the following:

At least 4 years of supervisory experience.

Experience and use of personal computer software such as: Word, Excel and accessing mainframe computer programs, such as: Child Support Administration (CSA), Client Automated Resource and Eligibility (CARES), Enterprise Content Management Solutions (ECMS), Program Integrity Reporting and Management Information Database (PIRAMID), State Verification Exchange System (SVES), Maryland Automated Benefits System (MABS), My DHS.

Demonstrates excellent written and oral communication skills.

Limited to current employees of the Department of Human Services, Family Investment Administration only.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. It is important that you report all related education and experience that is relevant to this recruitment qualifications. All information concerning your qualifications, including a copy of your diploma or transcripts must be provided if selected for an interview. We will not consider information submitted after this date. Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency or other state agencies. 

If you are in State service and are a promotional candidate, your salary will be determined in accordance with the State of Maryland Salary Guidelines.

STATE OF MARYLAND BENEFITS

Applicants who meet the minimum qualifications will be evaluated. This office, with your approval, will verify your prior applicable work experience. In order to receive full consideration for time worked, please complete dates of employment in its entirety and identify number of hours worked for each entry.

College transcripts are not required for review of your application and do not need to be forwarded. Please clearly indicate your college degree and majors on your application. If selected for an interview, you will be required to bring an official transcript with you. For all foreign education obtained outside of the United State, you will be required to provide proof of equivalent American education as determined by a foreign credential evaluation service if selected for an interview.

Online applications are STRONGLY preferred; however, the paper application may be submitted to:  Cecil County Department of Social Services Human Resources Attention:  Diana Reed, 170 East Main Street Elkton, MD  21921. If you have any questions about this recruitment, please contact Diana Reed at 410 996-0312.

The paper application must be received by 5:00 p.m. close of business on the closing date of this recruitment. No postmarks will be accepted. Incorrect application forms, resumes in place of the application or unsolicited documentation will not be accepted. 

 TTY  Users: call via Maryland Relay

 As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.