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Policies and Procedures Manager

Recruitment #18-003235-0009




Maryland Correctional Enterprises
7275 Waterloo Rd.
Jessup, MD 20794

Main Purpose of Job

Assist the Chief Development Officer in developing and implementing new and/or revised policy and procedures; audit business units for compliance of Maryland Correctional Enterprises (MCE) and Department of Public Safety and Correctional Services(DPSCS) policies as well as adherence to State regulations and Federal mandates; monitor mandated training and assist in identifying training opportunities for staff maintain American Correctional Association (ACA) compliance files and business unit practices and perform audits and inspections as needed to maintain compliance.


Independently plans, develops, conducts or supervises the conduct of studies and analyses of agency programs, organizations, procedures or systems;

Formulates final reports and effective recommendations based on analyses conducted;

Prepares or supervises the preparation and development of management tools such as procedural manuals, statistical reports, work-flow charts, performance measurement criteria or organization charts;

Supervises or assists in the supervision of specific programs, sub-programs or operational units;

Participates in the formulation, establishment or modification of program goals and objectives through analysis of alternatives, trends, available resources and projected program needs;

Participates in the program planning process by developing forecasts, proposals or procedures for orderly growth and expansion;

Confers with other administrative officials, program heads, staff specialists or others in order to exchange information pertaining to the program, or interpret policies or offer recommendations;

Advises departmental officials regarding administrative practices, procedures or policies;

Provides liaison with officials in other agencies in the State, legislature, the federal government, private industry or local government agencies;

May supervise professional, technical, or clerical staff


Education: Possession of a Bachelor's degree from an accredited four-year college or university.

Experience: Two years experience in administrative or professional work.


1. Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.

2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required education and experience.


One year of experience gathering and maintaining information to develop policies and procedures.

Technical writing and knowledgeable of policy writing experience

Microsoft Office skills and experience including Word to draft documents

Excel skills and experience for creating and working in spreadsheets;

PowerPoint skills and experience for creating presentation.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to requirements of the position. Therefore, it is important that you provide complete and accurate information. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. The resulting eligible list will be used to fill current and future vacancies in this job classification. Applicants certified to this list will remain eligible for one year.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after the above closing date.


The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.



To submit qualifying documents; the preferred method is to upload them using the “other” tab on the online application. However, if you’re unable to upload your documents, please fax requested information only to 410-585-0570 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). We will not consider information submitted after the closing date of this announcement.

Resumes will NOT be accepted in lieu of completing the online or paper application.

Online applications are STRONGLY recommended; if you do not have internet access, please mail the Maryland State Application (paper) by the closing date to:

MD Department of Public Safety & Correctional Services

HRSD-Recruitment & Examination

ATTN: E. McCullough

6776 Reisterstown Road,

Suite 309 Baltimore, MD 21215

For more information, please call 410-585-3087.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. TTY Users: call via Maryland Relay We thank our Veterans for their service to our country, and encourage them to apply.