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ADMINISTRATIVE OFFICER II

Licensing & Registration Center Supervisor

Recruitment #18-003235-0038

Introduction

This is a position specific recruitment for the Department of Natural Resources, Licensing & Registration Service. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. Future vacancies may also be filled via other recruitments. The resulting eligible list will be maintained for one year.

GRADE

14

LOCATION OF POSITION

501 W MacPhail Road #2, Bel Air, Maryland (Harford County)

Main Purpose of Job

The Department of Natural Resources, Licensing & Registration Service is currently accepting applications for an Administrative Officer II (Licensing & Registration Service Center Supervisor). This position functions as the Industry Liaison at the regional office, assisting with the management of boat dealers and sport licensing agents, acting as second-in-command for the Licensing & Registration Center Manager and serving as a front line connection between the Department and the constituency it serves. The selected candidate will supervise lower-level Licensing and Registration Technicians.

MINIMUM QUALIFICATIONS

Education: Possession of a Bachelor's degree from an accredited four-year college or university.

Experience: Two years experience in administrative or professional work.

Notes:

1. Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.

2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required education and experience.

SELECTIVE QUALIFICATIONS

Applicants must meet the minimum and selective qualifications to be considered. Include clear and specific information on your application regarding your qualifications.

If not using substitution 2 or 3 noted above, then one year of experience involving titling and registering and/or issuance of recreational fishing and hunting license(s) is required.

DESIRED OR PREFERRED QUALIFICATIONS

The following are preferred not required:

  • Prior Supervisory or Lead experience
  • Prior customer service experience
  • Prior cash handling experience

LIMITATIONS ON SELECTION

This recruitment is limited to current employees of the Maryland Department of Natural Resources, Licensing and Registration Service.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date with the exception of a foreign degree evaluation (if applicable). Your application may be approved pending receipt of the evaluation.

For education obtained outside of the United States (U.S.), you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the U.S., please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html prior to hire.

Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

Your application is part of the examination process. The examination will consist of a rating of your education, training, and experience related to the requirements of this position. The rating will be based on the information provided on your application. Therefore, it is important you provide all the experience and education related to this position completely and accurately. Verifiable volunteer experience will be considered; please include it on your application, if applicable.

Resumes will not be accepted. Please do not submit unsolicited documentation (transcripts, cover letters, etc.).  

You will be required to complete a supplemental questionnaire.

BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to:

Department of Natural Resources
Human Resources
580 Taylor Avenue, C-3
Annapolis, MD 21401

The Human Resource Department is not responsible for applications sent to any other address.

Faxed or e-mailed applications will not be accepted.

Specific inquiries regarding this recruitment can be directed to Khia Poteat at khia.poteat@maryland.gov

TTY Users: call via Maryland Relay.  

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




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