FAMILY INVESTMENT SPECIALIST IV
|Department||Department of Human Services|
|Date Opened||7/2/2018 12:15:00 PM|
|Filing Deadline||7/16/2018 11:59:00 PM|
|Salary||$36,557.00 - $47,063.00/year with the growth potential up to $57,808.00/year|
|HR Analyst||Kendra Young|
LOCATION OF POSITION
Main Purpose of Job
A Family Investment Specialist IV is the advanced and lead level of work providing specialized services in eligibility determination or quality assurance review of customer eligibility for Family Investment Administration (FIA) programs. In eligibility determination, employees are assigned special, complex cases and in quality control, employees review a required number of cases processed by eligibility determination workers to assure accuracy and compliance with State and federal regulations.
Examples of Work:
Assigns and reviews the work of and trains lower-level Family Investment Specialists in completeness, accuracy, application of and compliance with State and federal policies, procedures, laws, rules and regulations.
Provides specialized services in the Family Investment Administration (FIA) of the Department of Human Resources in eligibility determination or quality control.
Reviews cases processed by eligibility determination workers for Public Assistance, Medical Assistance, Food Stamps or other services in the Family Investment Administration (FIA) of the Department of Human Resources.
For quality control, reviews eligibility determinations for accuracy and compliance with State and federal policies, procedures, laws, rules and regulations.
Calculates income and resources to verify benefit category and level.
Interviews clients to verify information in case records.
Contacts individuals, employers, landlords, attorneys, financial institutions, medical offices, and government and community agencies to obtain, verify or clarify information required for eligibility determinations such as income, resources, residency and household composition.
Contacts customers regarding discrepancies and refers questionable cases to the fraud unit for further follow-up.
Determines causes of errors in eligibility determinations and recommends corrective actions.
Reviews reports and applies that information to the review of eligibility determinations.
Records and updates information in automated databases and classifies and codes errors for statistical analysis.
Serves as an advocate on behalf of customers.
May prepare appeal packages or testify in administrative and appeals hearings.
May make home visits to customersâ€™ homes to gather information.
Performs other related duties.
Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum qualifications to be approved and appear on the list of candidates eligible for hire.
EDUCATION: Possession of a Bachelor's degree from and accredited college or university.
EXPERIENCE: Three years experience determining eligibility for governmental assistance programs or monitoring compliance in those programs.
1. Additional experience determining eligibility for governmental assistance programs or monitoring compliance in those programs may be substituted on a year-for-year basis for up to four years of the required education.
2. These requirements are established by the Family Investment Administration by authority provided in Human Services Article Title 5, Subtitle 2, Section 204, (b)(1) of the Annotated Code of Maryland. The Office of Personnel Services and Benefits of the Department of Budget and Management and the Examination Services Unit of the Department of Human Resources do not have the authority to accept substitutions or equivalents.