DATABASE SPECIALIST SUPERVISOR
|Department||DHS - Ops Ofc - Div of Budget Finance & Personnel|
|Date Opened||11/9/2018 12:42:00 PM|
|Filing Deadline||11/26/2018 11:59:00 PM|
|Salary||$53,193.00 - $85,401.00/year|
|HR Analyst||LaToura Jones|
LIMITED TO CURRENT DEPARTMENT OF HUMAN SERVICES, OFFICE OF HUMAN RESOURCES DEVELOPMENT AND TRAINING EMPLOYEES, ONLY.
LOCATION OF POSITION
DEPARTMENT OF HUMAN SERVICES
OFFICE OF HUMAN RESOURCES DEVELOPMENT AND TRAINING
311 W. SARATOGA STREET
BALTIMORE, MARYLAND 21201-3500
Main Purpose of Job
This position's responsibility is to develop IT solutions for the Department of Human Services' (DHS) Office of Human Resources Development and Training (HRDT) and Local Departments of Social Services (LDSS) as related to personnel data and serves as the Functional System Administrator for HRDT, including all file server administration, End User, desktop, and hardware support. This position administers IT workflow; documents IT policies and procedures; assists HRDT staff with a variety of IT issues and HRDT's liaison with DHS' Office of Technology for Human Services (OTHS) and for all IT functions and concerns.
Plans, coordinates, installs and manages IT systems, software and hardware for HRDT and DHS statewide Personnel related information activities. Works with HRDT management, DHS Executive staff, OTHS, Web development staff, and HRDT Office Automation staff to meet the changing needs of personnel information technology for all of DHS. Coordinates projects from Access database implementation, Cloud based systems, and Technical Advisory consultant for the State Personnel System (SPS), day to day hardware and software needs for HRDT and the 24 LDSS. Plans, coordinates, and implements infrastructure technologies for HRDT, such as, Active Directory, System and Network administration, etc. and Data and Report management of 30+ databases to create cohesive singular real time data. Consolidates and streamline HRDT data for reporting purposes. Plans, installs, and manages network file servers including Windows Active Directory Forest, Windows 2000, 2003 and 2008 servers and Castelle Faxpress Servers. Maintains latest server patch files, network connectivity to DHS switched network, client login scripts, server configurations files, security and service pack updates, file and printing services as well as all other network provided services. Administers and maintains Google Mail groups, and manages daily backup activities including computer and network system support. Troubleshoots and resolves network hardware, and software problems. Interfaces with end users to resolve day to day computing problems, issues including network printing, saving to network drives, file maintenance, hardware malfunctions, user education, and any other user-related problems as well as the coordination with outside vendors and internal agencies to facilitate repairs, and resolve software issues, etc. Provides direct supervision to Database Specialist II position in HRDT. Assigns work duties in reference to HRDT and DHS personnel databases and other related issues. Reviews work by checking for data accuracy in databases, and in reporting items. Signs timesheets, approves leave and counsel employees as appropriate. Prepares disaster relief plans for HRDT network and performs other related and/or special projects as assigned.
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications:
1. One year experience providing and coordinating end user training.
2. One year experience ensuring data accuracy, security, and integrity.
3. One year experience ensuring system and software project implementation.
4. Strong written and oral communication skills.
5. Ability to prioritize and multi-task effectively.
LIMITATIONS ON SELECTION
LIMITED TO CURRENT DEPARTMENT OF HUMAN SERVICES, OFFICE OF HUMAN RESOURCES DEVELOPMENTAL AND TRAINING EMPLOYEES, ONLY.
Employees in this classification may be subject to call 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached or will be furnished with a pager.
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.