IT QUALITY ASSURANCE SPECIALIST

18

750 East Pratt St., 6th Floor, Baltimore, MD 21202

The main purpose of this position is to ensure that MHBE software meets quality standards, service level agreements (SLA) and that all products are defect free and compliant with established technical specifications. The position leads the maintenance of test scripts, test data repositories and development of Quality Assurance (QA) and testing procedures / standards; and coordinates independent verification and validation (IV&V) vendor activity, system test and user acceptance testing (UAT) teams.

Provide technical guidance to MHBE IT staff and vendors in support of the analysis, design, testing, and deployment of all business applications.

Provide technical leadership in all aspects of testing.

Assist in defining and developing quality assurance strategy.

Coordinate testing and QA activities between MHBE business staff and Vendors.

Cooperate with clients/users, vendors, and senior staff as required to agree the testing strategy to be employed for development projects.

Document and communicate risks associated with the agreed test strategy and the system test plan to the clients/users and IT staff.

Maintain product consistency throughout project life-cycle, through quality checkpoints and testing.

Assist in the development and management of quality assurance metrics for performance management/improvement of IT vendors.

Lead the development and management of test cases and related test scripts.

Establish quality improvement and regression testing processes.

Make test plans for multiple releases to address regression testing.

Coordinate with IV&V vendor to support third party validation of design and development activities.

Lead QA project plan and test plan implementation for usability, design and engineering quality assurance.

Lead the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates.

Present test results and recommendations to internal partners and senior staff.

Develop test analysis plans to measure success and evaluate potential risks.

Plan and coordinate execution of system and acceptance tests and plans.

Education: A Bachelor's degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology-related field with course work in systems analysis and programming, operating systems or information technology quality assurance.

Experience: Two years of experience designing, developing, implementing and maintaining applications systems and programs using generally accepted computer programming languages.

Notes:

1. Graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology-related field with course work in systems analysis and programming, operating systems or information technology quality assurance may be substituted for the required education.

2. Graduation from an accredited high school or possession of a high school equivalency certificate and one additional year of experience designing, developing, implementing and maintaining applications systems and programs using generally accepted computer programming language may be substituted for the required education.

3. Experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages may be substituted for high school education on a year-for-year basis.

4. Candidates may substitute U.S. Armed Forces military service experience in Information Technology Management classifications or Information Technology Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

1. Prior experience in the following:  planning, executing and certifying test results, as well as; conducting Independent Verification & Validation (IV&V) of IT solutions and presenting production release meetings.  

2. Understanding State Based Marketplace (SBM) functions, qualified health insurance plans, federal tax credits, cost-sharing subsidies, carrier transactions and Medicaid policy. 

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be required to complete a supplemental questionnaire.  Therefore, it is important that you provide complete and accurate information on your application.

STATE OF MARYLAND BENEFITS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications of this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

The online application process is STRONGLY preferred, if the online process is not available to you, you may complete and submit a completed paper application to:

Shadrick Phillips, or email: shadrick.phillips1@maryland.gov

Maryland Health Benefit Exchange,

750 East Pratt St.,6th Floor

Baltimore, Maryland 21202

TTY Users: call via Maryland Relay at 1-800-735-2258

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.