IT SYSTEMS TECHNICAL SPECIALIST

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.  

The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually. 

Baltimore City

The MIA is recruiting for a Cybersecurity Program Director in the Management Information Systems Division.  This position is responsible for developing, directing and providing oversight of MIA's security policies and procedures, security related projects, technical risk assessments and compliance, vulnerability testing, security threat reporting and disaster recovery preparedness.  CyberSecurity Program Director will develop, implement and manage policies, procedures and test plans to ensure data security and integrity and to facilitate disaster recovery.  The position provides operational support to track, manage and mitigate all forms of malware, vulnerabilities and associated cyber threats; serves as an information security advisor to MIA business and MIS partners. Directs and facilitates the efforts of the MIA's contractor security team responsible for security penetration testing and threat assessments of MIA's technology environment, and leads MIA's Incident Response Team in the event of a security breach.

Education: Bachelor’s degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology.

Experience: Three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

Notes:
1. Graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology may be substituted for the required education.
 2. Graduation from an accredited high school or possession of a high school equivalency certificate and one additional year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software may be substituted for the required education.
 3. Experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages may be substituted for high school education on a year- for-year basis.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

Experience with the following:

• Creating System Security and Disaster Recovery Plans
• Security Penetration Testing
• Disaster Recovery Testing
• Intrusion Detection (IDS) and Intrusion Prevention (IPS) Systems
• Antivirus Software
• Web Application Firewalls
• Workstation Forensics
• Certified Information Systems Security Professional (CISSP) certification from ISC2, or other recognized security certifications, is highly desired.

Applicants who meet the minimum qualifications will be evaluated.  The evaluation may consist of a rating of your application based on your education, training and experience as they relate to the requirements of the position.  It is essential that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work.  For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Applicants meeting the minimum qualifications will be placed on the Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED and remain eligible for consideration for at least one year from the date of examination.

STATE OF MARYLAND BENEFITS

Please contact: charrison@maryland.gov for additional information concerning this recruitment. Online applications are strongly preferred.  If you are unable to apply online, you may submit an application by mail.  The paper application must be received by close of business, on the closing date for the recruitment.  Postmarks will not be accepted.  Incorrect application forms will not be accepted.

Applications may be mailed to: Maryland Insurance Administration, Human Resources Division, 200 St. Paul Place, Suite 2700, Baltimore, Maryland 21202.

TTY Users call Maryland Relay Service at 1-800-735-2258.

We thank our Veterans for their service to our country, and encourage them to apply. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.