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FAMILY SERVICES CASEWORKER TRAINEE

STATEWIDE RECRUITMENT

Recruitment #18-004507-0001

Introduction

This statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Department of Social Services throughout the State.

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.

ALL approved candidates will placed on this list of eligible candidates in one Best-Qualified scoring band and will remain on the list through the end of January 2019 (candidates will need to reapply when this classification is reposted).

Placement on this list as Best-Qualified is not a guarantee that you will be offered an interview for any given vacancy. To find out if a Local Department of Social Services is currently recruiting for this classification, please contact their personnel office directly; contact information for our Local Departments of Social Services can be found at the Department of Human Services' website, http://dhr.maryland.gov/local-offices/ .

GRADE

12

LOCATION OF POSITION

STATEWIDE

This statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Department of Social Services throughout the State. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification.

Main Purpose of Job

A Family Services Caseworker Trainee is the entry level of work providing direct social services to troubled individuals or families. These social services are designed to sustain and improve the social, health, economic, behavioral and emotional functioning of customers. Employees in this classification do not supervise.

Employees receive close supervision from a licensed social worker. Employees in this class may be required to work evenings and on weekends. Work is performed in customers' homes, schools, hospitals and other community settings. Employees may be required to deal with potentially hazardous situations.

POSITION DUTIES

Learns to assist customers in identifying, developing and using their potential capabilities and community resources to resolve social, health, emotional, behavioral and economic problems

Learns to interview customers to obtain information needed to determine eligibility for social services

Learns to assess case situations and make recommendations to supervisor regarding individualized plans of service

Learns to provide limited counseling and crisis intervention services to customers

Learns to establish and maintain personal contact with other social services agencies and community resources to facilitate the referral of individual customers

Learns to check public records, such as birth records, for data and to verify information such as income, kinship and residence

Learns to prepare and manage case records and reports concerning information secured and services rendered

Learns to testify in legal proceedings regarding family service cases

Learns to develop and implement a personalized training plan to maintain and upgrade knowledge and skills related to the delivery of direct services

May learn to provide on-call coverage

May learn to participate in the investigation of suspected child or adult abuse or neglect

May learn to make recommendations for placement of children in foster and adoptive homes

May learn to participate in the initial investigation of fatalities that result from suspected abuse or neglect

Performs other related duties.

MINIMUM QUALIFICATIONS

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum qualifications to be approved and appear on the list of candidates eligible for hire.

EDUCATION: A bachelor’s degree from an accredited college or university in an appropriate behavioral science, such as: Child Development, Sociology, Social Work, Psychology, Counseling, Nursing, Criminology, Juvenile Justice, Human Growth and Development, Human Services, Mental Health or Human Resources Management (Human Resources Management must include at least 30 credit hours in Human Services or Human Development.) 

IMPORTANT, PLEASE READ: Candidates who believe they possess a bachelor’s degree in a behavioral science other than the specific majors listed above (example: Criminal Justice) must submit a legible copy of their college transcript (student copy acceptable) with the application.   

Please clearly state on your application the major of your bachelor's degree.     

Bachelor’s degrees in a non-behavioral science (Biology, Business Administration, Communications, Government, History, and Political Science, for example) do not meet the minimum qualifications.                                  

EXPERIENCE: None.

NOTE: These requirements are established by the Social Services Administration by authority provided in Human Services Article Title 4, Subtitle 2 Section (c) (1) of the Annotated Code of Maryland. The Department of Budget and Management, Office of Personnel Services and Benefits and the Department of Human Services Examination Services Unit do not have the authority to accept substitutions or equivalents.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

1. Candidates must complete an approved training program and pass a competency test prior to permanent appointment.

2.Employees are required to meet mandatory standards for continuing education as determined by the Department of Human Resources. Employees who fail to obtain the required continuing education credits shall be subject to disciplinary action including demotion, suspension and dismissal.

3. Employees in this classification may be subject to on-call duty and may be required to provide telephone numbers at which they can be reached.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. 

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Approved candidates will placed on this list of eligible candidates in one Best-Qualified scoring band and will remain on the list through the end of January 2019.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. Please report all experience and education related to this classification's minimum qualifications. Please include all appropriate computer and software employment experience in your listing of job duties.

It is important that you provide complete and accurate information on your application, including clearly indicating any college degrees and majors, "from-to" employment dates, job duties, and hours worked per week.   

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

BARGAINING UNIT STATUS

This position is in a covered bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. If you are unable to apply online, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services
Examination Services Unit
Attention: Betty Ketterman 
311 W. Saratoga Street, First Floor
Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882; Email bettyj.ketterman@maryland.gov: Voice 410-767-7147, toll-free: 1-800-332-6347. TTY Users: call via Maryland Relay, 1-800-925-4434.

The paper application must be received by 5 PM on the closing date for the recruitment.

Do not submit unsolicited documentation.  Resumes and copies of diplomas are not required for this examination process.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.