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FAMILY SERVICES CASEWORKER II

STATEWIDE

Recruitment #18-004509-0001

Introduction

This Statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies in Maryland's Local Departments of Social Services throughout the state.

If you have previously applied and been approved for this recruitment, 18-004509-0001, please do not reapply. This recruitment is being reposted to allow those not previously approved for this recruitment to apply.

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.

ALL approved candidates will placed on this list of eligible candidates in one Best-Qualified scoring band. Placement on this list as Best-Qualified is not a guarantee that you will be offered an interview for any given vacancy. To find out if a Local Department of Social Services is currently recruiting for this classification, please contact their Personnel office directly; contact information for our Local Departments of Social Services can be found at the Department of Human Services' website, http://dhr.maryland.gov/local-offices/ .

GRADE

14

LOCATION OF POSITION

STATEWIDE

This statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Department of Social Services throughout the State. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification.   

Main Purpose of Job

A Family Services Caseworker II is the full-performance level of work providing direct social services to troubled individuals or families. These social services are designed to sustain and improve the social, health, economic, behavioral and emotional functioning of customers. Employees in this classification do not supervise. Employees receive general supervision from a licensed social worker. Employees in this class may be required to work evenings and on weekends and may be assigned to provide on-call coverage. Work is performed in customer's homes, schools, hospitals and other community settings. Employees may be required to deal with potentially hazardous situations. Positions in this classification are evaluated using the Classification Job Evaluation Methodology. The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of a class specification. The Family Services Caseworker Trainee, Family Services Caseworker I and Family Services Caseworker II are differentiated on the basis of the degree of supervisory control exercised by the supervisor over the employees. The Family Services Caseworker Trainee learns to perform duties under close supervision. The Family Services Caseworker I performs duties under close supervision at times and under general supervision at other times depending on the complexity of the specific duty being performed and the Family Services Caseworker II performs the full range of duties under general supervision. The Family Services Caseworker II is differentiated from the Family Services Caseworker III in that the Family Services Caseworker III assigns, reviews and approves the work and trains lower-level Family Services Caseworkers or functions as a facilitator for support groups and assists licensed clinical social workers in facilitating therapeutic groups.

POSITION DUTIES

Assists customers in identifying, developing and using their potential capabilities and community resources to resolve social, health, emotional, behavioral and economic problems;

Interviews customers to obtain information needed to determine eligibility for social services;

Assesses case situations to make recommendations to supervisor regarding individualized plans of service;

Provides limited counseling and crisis intervention services to customers regarding personal, economic and social problems;

Establishes and maintains personal contact with other social services agencies and community resources to facilitate the referral of individual customers;

Checks public records, such as birth records, for data and to verify information such as income, kinship and residence;

Prepares and manages case records and reports concerning information secured and services rendered; Testifies in legal proceedings regarding family service cases;

Develops and implements a personalized training plan to maintain and upgrade knowledge and skills related to the delivery of direct services;

May testify in court as an expert witness;

May provide on-call coverage; May participate in the investigation of suspected child or adult abuse or neglect;

May make recommendations to place children in foster and adoptive homes;

May participate in the initial investigation of fatalities that result from suspected abuse or neglect;

Performs other related duties.

MINIMUM QUALIFICATIONS

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

Education: A bachelor’s degree from an accredited college or university in an appropriate behavioral science, such as: child development, sociology, social work, psychology, counseling, nursing, criminology, juvenile justice, human growth and development, human services, mental health or human resources management that includes at least 30 credit hours in human services or human development.

Experience: Two years providing casework or community organizational services in a public or private social service agency.

Notes:

1. Possession of a Social Work Associate license from the Maryland State Board of Social Work Examiners can be substituted for one year of the experience.

2. These requirements are established by the Social Services Administration by authority provided in Human Services Article, Title 4, Subtitle 2, Section (c) (1) of the Annotated Code of Maryland. The Department of Budget and Management, Office of Personnel Services and Benefits does not have the authority to accept substitutions or equivalents.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

1. Employees must complete an approved training program and pass a competency test before being granted permanent employment status.

2. Employees are required to meet mandatory standards for continuing education as determined by the Department of Human Resources. Employees who fail to obtain the required continuing education credits shall be subject to disciplinary action including demotion, suspension and dismissal.

3. Employees in this classification may be subject to on-call duty and may be required to provide telephone numbers at which they can be reached.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. 

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified and placed on the employment (eligible) list for at least one year. 

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. Please report all experience and education related to this classification's minimum qualifications. Please include all appropriate computer and software employment experience in your listing of job duties.

It is important that you provide complete and accurate information on your application, including clearly indicating any college degrees and majors, "from-to" employment dates, job duties, and hours worked per week.   

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention: Leslie Wigfield

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882; leslie.wigfield@maryland.gov: Voice 410-767-7316, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country, and encourage them to apply.

TTY Users: call via Maryland Relay, 1-800-925-4434.