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CHILD SUPPORT SPECIALIST TRAINEE

STATEWIDE RECRUITMENT

Recruitment #18-004572-0001

Introduction

This Statewide Recruitment is reopened to allow additional candidates to apply and to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Department of Social Services throughout the State.

If you have previously applied and been approved for this recruitment, 18-004572-0001, please do not reapply; you remain eligible for this recruitment and your expiration date for the eligible list for this recruitment has been extended.

If you applied previously for this recruitment, did not meet the minimum qualifications and would now like to reapply, please contact the HR Analyst listed on this job posting for assistance.

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.

GRADE

10

LOCATION OF POSITION

STATEWIDE

This statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Department of Social Services and Regional Offices of Child Support Enforcement throughout the State. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification.   

Main Purpose of Job

A Child Support Specialist Trainee is the entry level of child support work. Employees in this classification learn to investigate and analyze child support cases and initiate appropriate actions to establish, maintain and enforce support payments for dependent children in accordance with applicable Federal and State laws, rules and regulations.

They learn to perform duties related to establishing paternity and child support orders, negotiating agreements for child support payments and health insurance coverage and maintaining and enforcing the collection of current and past due amounts.

POSITION DUTIES

Learns to obtain, verify and analyze information from custodial and non-custodial parents, employers, financial institutions, private and governmental resources, health insurance carriers and others and use that information to locate non-custodial parents, establish paternity, verify income and assets and determine the ability of non-custodial parents to pay child support and provide health insurance

 

Learns to negotiate voluntary agreements for payment of child support and liquidation of arrears with custodial and non-custodial parents in accordance with State regulations and guidelines

 

Learns to initiate and prepare a variety of documents for administrative or court hearings, such as support payment modifications, wage withholdings, earnings assignments, interstate transmittals, subpoenas, bench warrants and show cause orders in order to collect current or past due child support payments

 

Learns to identify circumstances that contribute to a problem in collecting child support or providing health insurance coverage, determine which private and governmental services and programs, such as mediation services, employment and job counseling services, visitation access program or young fathers’ program address the problem and refer parents to those services and programs

 

Learns to monitor the receipt of child support payments and review case records and payment activities to determine the need for and type of enforcement activities warranted

 

Learns to investigate and resolve disputes resulting from license suspensions, tax intercepts and other remedies used to enforce and collect child support

 

Learns to initiate and negotiate establishment and enforcement of new or existing child support orders in out-of-state cases.

Learns to prepare and present testimony for judicial and administrative hearings related to child support enforcement and collection

 

Learns to prepare and review case records to ensure the validity of information to be presented in court by the legal services attorney

 

Learns to maintain and update case records by using automated systems and case folder documents; Learns to respond to inquiries from custodial and non-custodial parents, employers, courts, public officials, attorneys, other State agencies and out-of-state agencies in order to resolve issues related to child support cases

 

Learns to coordinate genetic testing arrangements with certified medical facilities

 

Learns to serve as liaison between Child Support Enforcement Administration and other State agencies, local agencies, the State’s Attorney’s Office and the courts

 

Learns to place appropriate markers on case records in cases in which family violence or abuse has occurred, monitor the case to ensure that custodial and non-custodial parents, other caretakers and children are protected and refer abused caretakers and dependent children to family shelters or other protective services

 

May learn to assist at orientation sessions for new applicants or for non-custodial parents by presenting information about child support program services and related services that may be helpful

 

May learn to represent the State as complainant in order to obtain or enforce court orders for support

 

Performs other related duties

MINIMUM QUALIFICATIONS

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum qualifications to be approved and appear on the list of candidates eligible for hire.  

EDUCATION: An Associate of Arts degree in social services, human services, legal studies, public administration or similar fields of study from an accredited college or university.

EXPERIENCE
: None.

NOTES:

1. A Bachelor’s degree from an accredited college or university may be substituted for the required education.

2. Experience investigating and analyzing child support cases and initiating appropriate actions to establish, maintain or enforce support payments for dependent children in accordance with Federal and State laws, rules and regulations may be substituted for the required education on a year-for-year basis. (IMPORTANT: If intending to use this substitution for education, please include job duties and information detailing how you possess the specific aspects of the Child Support Specialist-level experience listed above.) 

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified and placed on the eligible (employment) list for at least one year.

 

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 133, Baltimore, Maryland 21201.

 

All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date.  Resumes will NOT be accepted in lieu of completing the application.

 

 If additional information is required, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-0882.  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

 

If you have any questions concerning the recruitment process for this position, please call 410-767-7416. 

 

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.

 

People with disabilities and bilingual applicants are encouraged to apply.

 

We thank our Veterans for their service to our country, and encourage them to apply.

 

TTY Users: call via Maryland Relay



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