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Special Education Complaint Investigation Specialist *REPOST*

Recruitment #18-005055-0025




The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland. 


Grade 21 Standard Salary Schedule

$61,754.00 - $90,193.00/year



200 West Baltimore Street

Baltimore, Maryland 21201

Main Purpose of Job

This position serves as a Complaint Investigation Specialist to ensure compliance with the State and federal laws for the education of students with disabilities under the Individuals with Disabilities Education Act (IDEA).  The specialist’s primary responsibility is investigating complaints and providing technical assistance in order to resolve conflicts between public agencies and parents.


Investigates complaints and conducts on site visits to public agency schools and administrative offices throughout the state, as necessary, to complete complaint investigations; gathers and analyzes data necessary to resolve complaints and the applicable law and regulation to determine whether a violation of special education law and regulation has occurred; communicates orally and in writing with complaint parties and prepares written letters of findings and other correspondence, as necessary; provides technical assistance to stakeholders for resolving conflicts between local educational agencies and parents; maintains a database log and tracking system of special education complaints and assists in preparing reports; reviews materials on special education law for State and public agencies’ use; provides support to Department staff in preparation of materials or activities related to the Federal Office of Special Education Programs (OSEP) pre site and on site compliance reviews, follow up activities, and the State Plan for Special Education.


EDUCATION:  A Juris Doctorate, or a Master’s Degree or equivalent 36 post baccalaureate credit hours of course work in Education, Special Education or a related field.  

EXPERIENCE:  Four (4) years of professional experience in evaluation or compliance monitoring, supervision/administration, or related experience within or affiliated with an organization serving school-aged children with disabilities.


Must have experience conducting compliance reviews and/or monitoring of education programs.

Must have experience with interpreting and analyzing State and federal regulations and policies and procedures.


Proof of eligibility to work in compliance with the Immigration Reform and Control Act and possible travel throughout the State are required. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.


For immediate consideration please submit your application by November 23, 2018Open Until Filled.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position and your answers to the selective questions.

It is important that you provide complete and accurate information on your application and not write "see resume.”

Incomplete applications will not be considered.



To apply for this position online go to MSDE Jobs on JobAps (or complete an MSDE Application on On-line applications (and resumes) are the preferred method for receiving your application/attachments.  Using this method will allow applicants to access their documents for future recruitments for which they apply and verify that the appropriate documents (resume-credentials) have been attached to the recruitment that requires them. 

Applicants must include their resume and provide sufficient information on the application to document that they satisfy the minimum qualifications for this recruitment.

Please do not put "See Resume" in the job duties section of your application; your application will not be considered.  

If you utilize fax or regular mail as the option to submit required attachments, you will need to resubmit these documents each time you apply for a new position that requires the attachments.  Additionally, you must include the following information on each page of the attachment you submit in order to ensure that we append the attachments to the correct recruitment: First and Last Name, Recruitment Number, and the last 4 digits of your SS# and indicate application for  - Education Program Specialist I, Special Education Complaint Investigation Specialist #082570 – Jobaps# 18-005055-0025.

Mailing Address: Maryland State Department of Education, Office of Human Resources, 200 West Baltimore Street, Baltimore, Maryland  21201. Fax: 410-333-8950 – This fax number is for Department of Education recruitment actions only. 

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850.

For inquiries or an MSDE Application, contact 410-767-0019 or TTY/TDD 410-333-3045 or visit our website at  

Appropriate accommodations for individuals with disabilities available upon request