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Program Evaluation/Development, Marketing and Outreach

Recruitment #18-005298-0005


State Salary Grade: 18


2301 Argonne Drive

Baltimore, Maryland  21218

Main Purpose of Job

This is a professional level position responsible for program evaluation duties, program development/change implementation, strategic planning and program accreditation and credentialing activities; and responsible for the development and implementation of a comprehensive marketing and outreach program for WTC Workforce Services programs and initiatives.


Develop, conduct, and implement Workforce Services unit-wide program evaluation activities, utilizing the electronic case management system and other sources of data, to determine the effectiveness of programs, services, policies and procedures for the Workforce Services programs. Provide leadership in program development/change implementation, strategic planning and program accreditation and credentialing for Career and Technology Training and Customized/Partnership programs within the Workforce & Technology Center (WTC). Provide direct, specialized technical assistance in the development, implementation and monitoring of a comprehensive marketing and outreach program for Workforce Services programs and WTC initiatives, working in full collaboration with the Agency's Public Affairs and Communications staff and Center/Agency programs. 



Bachelor’s Degree is required.  A Master’s Degree is preferred.


Three years of administrative, librarian, teaching or rehabilitation work in education, library or rehabilitation programs.


One year of the required experience must have been in marketing, public relations, business or outreach using electronic/print media.


**Applicant must meet the minimum and selective qualifications to be considered. Include clear and specific information on your application regarding your qualifications.


Effective written and oral communication skills. Knowledge and experience with AWARE or a similar electronic case management system. Knowledge of Vocational Rehabilitation and/or the Workforce Innovation and Opportunity Act (W.I.O.A.). Knowledge and experience related to preparation for accreditation reviews and research/implementation of program credentialing activities. Ability to perform program evaluation  activities to evaluate program effectiveness, determine program needs and recommend plans for advancing program objectives. Ability to coordinate and conduct presentations to individuals and groups regarding available services and programs. Ability to use Microsoft Access, Excel, Word, and PowerPoint in completion of program evaluation activities, including compiling findings and preparing written and oral reports. Experience serving individuals with disabilities, as well as experience with developing and managing programs for these populations.



Applicants must complete the  Maryland  State Government on-line application for employment recruitment #18-005298-0005. The Application must clearly demonstrate that the applicant meets the prerequisite Minimum Qualifications for the position.  

Paper applications can be completed and faxed to 410-554-9397 or mailed to DORS Human Resource Department at 2301 Argonne Drive, Baltimore, MD 21218. To obtain a paper application visit our website or TDD (410) 554-9399. Inquiries can be made to 410-554-9424.

Appropriate accommodations can be made for individuals with disabilities.  

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850.  

Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required. This position has been designated as a Special Appointment. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.  

TTY Users: call via Maryland Relay  

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. 

We thank our Veterans for their service to our country, and encourage them to apply.