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PROGRAM MANAGER II

Deputy Assistant Director for Learning

Recruitment #18-005477-0018

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Introduction

This is a Management Service position, and serves at the pleasure of the Appointing Authority. 

GRADE

20

LOCATION OF POSITION

Department of Human Services

Baltimore City Department of Social Services

Learning Office

1910 N Broadway

Baltimore MD 21213

Main Purpose of Job

The purpose of the Deputy Assistant Director for Learning is to ensure that Baltimore City Department of Social Services (BCDSS) staff in all programs, including Adult Protective Services, Child Welfare, Family Investment Programs and General Administration have high quality and regularly available training that is germane to the ever changing needs of the agency. This includes developing training curriculum, procuring training from local partners, and monitoring the effectiveness of efforts based on outcomes. The presence of high quality training plays a significant role in the quality and accuracy of services we provide children and families. The Deputy Assistant Director position requires strong management capacity and a broad knowledge of human service programs, preferably within a public agency to lead a team comprised of substantive experts on the individual program areas. The division has a major impact on the agency's ability to implement both mission and operations. The incumbent in this position provides operational and logistical learning oversight, generates and analyzes reports on outcomes from the Office of Learning.

POSITION DUTIES

Completes annual assessment of training needs for staff and foster parents. This includes identifying areas that need improvement in terms of compliance or alignment with best practices, reviewing current training curriculum and the extent to which it is in alignment with local operating procedures, reviewing the quality and impact of training currently available and assessing the pace and accuracy with which remedial training is being made available to employees. Based on the training needs assessment, designs training on the implementation of state and federal mandates, best-practice in casework and service delivery, specific training for local operating procedures, and regular training available. Conducts best practice research from across the programs on available training and procure partners to deliver content to staff. Directs the administration of child welfare and foster parent training and learning initiatives including location, frequency, staff assignments, and content. Supports the administration of Adult Service, FIA and General Services training and learning. Monitors the accuracy and thoroughness with which training is delivered. Oversees agency wide trainings and supervises staff in that unit to collaborate with DHS trainings and internal initiatives. Provides direct supervision and support to teams of individuals responsible for the delivery of training to foster parents and agency staff.

MINIMUM QUALIFICATIONS

Education: Masters Degree in Public Administration, Public Policy, Social Work, Gerontology, Education, or Instuctional Systems Design. 

Experience: Five (5) years of experience in creating training, curriculum, or online learning for adults. Two (2) years of the required experience must have involved Supervision of other employees.

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess the following:  

Knowledge of the Baltimore City nonprofit and public sector.

LIMITATIONS ON SELECTION

Ideal candidate must be willing to work in Baltimore City.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. It is important that you report all related education and experience that is relevant to this recruitment qualifications. All information concerning your qualifications, including a copy of your diploma or transcripts must be provided if selected for an interview. We will not consider information submitted after this date. Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency or other state agencies. If you are in State service and are a promotional candidate, your salary will be determined in accordance with the State of Maryland Salary Guidelines. 

BENEFITS

FURTHER INSTRUCTIONS

If you have any questions about this recruitment, please contact the Department of Human Services at 443-378-4530.

Applicants who meet the minimum qualifications will be evaluated. This office, with your approval, will verify your prior applicable work experience. In order to receive full consideration for time worked, please complete dates of employment in its entirety and identify the number of hours worked for each entry.

College transcripts are not required for the review of your application and do not need to be forwarded. Please clearly indicate your college degree and majors on your application. If selected for an interview, you will be required to bring an official transcript with you. For all foreign education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service if selected for an interview.

Online applications are STRONGLY preferred; however, the paper application may be submitted to: Baltimore City DSS, Office of Human Services, Attn: Dorothy Dukes, 1910 N. Broadway, Baltimore MD 21213.The paper application must be received by 5 pm close of business on the closing date for the recruitment. No postmarks will be accepted. The previous Maryland State Application (MS-100) will not be accepted.

TTY Users: call via Maryland Relay.

As an equal opportunity employer, Maryland is committed to recruiting,retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.




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