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PROGRAM MANAGER II

Recruitment #18-005477-0022

GRADE

20

LOCATION OF POSITION

DWDAL - Central Office

Baltimore, MD

Main Purpose of Job

The primary focus of this position is to support the Office of Workforce Development (OWD)and statewide One Stop Operations with the development, implementation and evaluation of Business Services unit, including creating and maintaining employer relationships, utilizing labor market research to inform outreach strategies, developing innovative ways to market business programs and services.

POSITION DUTIES

  • Develops an annual action plan with metrics to direct the activities of the regional offices.  The annual plan reflects the goals and objectives of the Office of Business development.
  • Develops strategies that maximize delivery of services to Maryland's business community.
  • Provides statewide direction, communication and ensures the promotion of all employer focused programs.  Ensures the local BRRs are coordinating the statewide outreach plan to employers and supports the BBRs in reaching goals.

MINIMUM QUALIFICATIONS

Education:

Possession of a Bachelor's Degree from an accredited college or university in Business Administration or Human Services or a combination of military and/or educational experience functionally equivalent to a Bachelor's Degree.

Experience:

Six years of experience in an administrative or professional work capacity. Two years of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unity developing and providing training for staff.

SELECTIVE QUALIFICATIONS

One year sales and/or workforce development experience.

DESIRED OR PREFERRED QUALIFICATIONS

One year experience leading a regional sales team.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of an unemployment insurance overpayment and/or fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment.  RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS. All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection.

BENEFITS

FURTHER INSTRUCTIONS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.  

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources

Attn: 18-005477-0022 / Ms. Stephanie Dunphy

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201

E-mail Address: Stephanie.dunphy1@maryland.gov

The MD State Application Form can be found online Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.