PROGRAM MANAGER III

This is a Management Service position, and serves at the pleasure of the Appointing Authority. 

21

Department of Human Services

Social Services Administration

311 W. Saratoga Street

Baltimore MD 21201-3500

This position leads and manages the Office of Adult Services (OAS) within the Department of Human Services, Social Services Administration. The incumbent in this position ensures that programs and projects responsibility supports the Department's mission to protect vulnerable adults, and to prevent abuse and neglect of vulnerable, frail, elderly and/or disabled adults; provides overall direction for the provision of services at the Local Department's of Social Services (LDSS's) and contract vendors; and oversees program policy, planning, implementation, monitoring and evaluation.

Determines OAS goals, objectives, performance indicators, and outcome measures; develops policies and operational procedures, program plans, milestones, and resource needs consistent with Department policies for adult welfare and protection; develops specific; establishes budget and resource allocations; participates in agency strategic planning as part of the agency's leadership team; develops and directs implementation of program performance standards and measurement related to OAS goals and objectives; assesses data needs and directs development of systems; reviews data regularly to ensure that performance measures remain current with programs, policies, and processes; provides technical assistance to the LDSS's that are not performing to standard; participates in systems development and maintenance with DHS systems to ensure that data collection stays current with policies, procedures and processes for OAS and SSA; directs development of State regulations, standards, policies, procedures and manuals for programs consistent with Federal regulations and State mandates; monitors LDSS's and vendors use of adult services resources; and develops and directs implementation of monitoring, and reporting systems for quantity and quality of services; directs development and implementation of corrective actions to improve performance.

Provides leadership, supervision, and coordination in Adult Protective Services, Adult Public Guardianship, Social Services to Adults, In-Home Aide Services, Certified Adult Residential Environments (Project Home), Respite Care, and special projects; serves and leads statewide taskforce meetings, committee meetings, workgroups, and participates on various boards related to Adult Services; oversees the preparation of the budget for the Social Services Block Grant Program (SSBG), DHS/OAS budget submission; monitors program expenditures; develops and maintains relationships with legislators, other State agencies (e.g. Department of Aging, MD Department of Health), local elected and appointed officials, LDSS directors and staff, senior DHS and SSA management, the Governor's office, State and national advocacy organizations, and the public; provides expert testimony on adult services issues to legislature, advocacy organizations; provides guidance and direction concerning issues and policies to staff, local departments, and other agencies; directs development of standards for adult services staffing in LDSS's, recommends appropriate staffing needs training plans, and directs preparation and defends requests for additional personnel resources; and performs additional duties as assigned.

Education: Possession of Master’s degree in Social Work or related field from an accredited college or university approved by the Council on Social Work Education.  

Experience: Seven years of experience in administrative, professional or technical work in a human service program.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

The ideal candidate will possess the following:

1.  Two years of experience in a Child Welfare and/or Adult Services, program and project management in a local and state government, policy development, and in the interpretation of Federal and State laws, regulations, policies, and procedures.

2.  Five years of supervisory experience.

3.  Three years of experience as a leader of organizational strategic planning, goal setting, systemic change/reform and/or change management.  

The assessment will consist of a rating of your education, training and experience related to the requirements of the position.  Therefore, it is important that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work.  All information concerning your qualifications must be submitted by the closing date.  You must possess the minimum qualifications to be considered for this position.  Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment and clearly indicate your college degree and major on your application.  Credit may be given for relevant part-time, temporary, or volunteer experience including the number of hours worked per week. 

STATE OF MARYLAND BENEFITS

If you have any questions about this recruitment, please contact the Department of Human Services at 410-767-7414.

Applicants who meet the minimum qualifications will be evaluated.  This office, with your approval, will verify your prior applicable work experience.  In order to receive full consideration for time worked, please complete dates of employment in its entirety and identify number of hours worked for each entry.

College transcripts are not required for review of your application and do not need to be forwarded.  Please clearly indicate your college degree and majors on your application.  If selected for an interview, you will be required to bring an official transcript with you.  For all foreign education obtained outside of the U.S., you will be required to provide proof of equivalent American education as determined by a foreign credential evaluation service if selected for an interview.

Online applications are STRONGLY preferred; however, the paper application may be submitted to: DHS/Employment Services Division, attn: Jocelyn Maschal, 311 W. Saratoga Street, Room 141, Baltimore MD  21201-3500.  The paper application must be received by 5 p.m. close of business on the closing date of the recruitment.  No postmarks will be accepted.  The previous Maryland State application (MS-100) will not be accepted.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.