PROGRAM MANAGER III
Assistant Director, Central Collection Unit
Recruitment #18-005478-0030
Department | DBM Central Collection Unit |
---|---|
Date Opened | 9/21/2018 11:59:00 PM |
Filing Deadline | 10/5/2018 11:59:00 PM |
Salary | $60,543.00 - $97,203.00/year |
HR Analyst | Tina Hoban |
GRADE
LOCATION OF POSITION
300 West Preston Street
Street Baltimore, MD 21201
POSITION DUTIES
This position will plan, organize and control the collection of debts owed to the State of Maryland that have been referred to the Central Collection Unit (CCU). This position will manage the collection efforts of the agency by developing and maintaining methods to secure accurate and valid debtor information, have staff work accounts timely, refer accounts for suit timely, thus ensuring the fair and equitable collection of its debts. This position will supervise the managers of CCU to ensure the policy and procedures are being followed consistently.
This is a management service position that will serve at the pleasure of the appointing authority.
MINIMUM QUALIFICATIONS
Education: A Bachelor’s degree from accredited college or university.
Experience: Five years of experience in administrative staff or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.
SELECTIVE QUALIFICATIONS
Two years of collection management experience.
DESIRED OR PREFERRED QUALIFICATIONS
1. Previous Call Center experience.
2. A bachelor’s degree in Business Administration, Finance, Accounting or related degree.
3. Experience in personnel management.
SELECTION PROCESS
EXAMINATION PROCESS
BENEFITS
FURTHER INSTRUCTIONS
Online application process is STRONGLY preferred. If the online application process is not available, you may submit a paper application and supplemental questionnaire (by the closing date) to:
Department of Budget and Management
Recruitment and Examination Division
301 W. Preston Street, Room 608
Baltimore, MD 21201
TTY Users: call via Maryland Relay.
For questions concerning this recruitment, please call 410-767-1988.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.