PROGRAM MANAGER SENIOR I

This is a Management Service position which serves at the pleasure of the Appointing Authority.

23

Department of Human Services

Social Services Administration

311 W. Saratoga Street

Baltimore MD 21201-3500

This position serves as the Deputy Executive Director of Programs and Outcomes Improvement for the Department of Human Services (DHS), Social Services Administration (SSA). The incumbent in this position manages and directs the activities and priorities within the specific programs administered at the local county level for adults, children and families; assures quality of services and compliance with all Federal and State regulations and central office; and oversees Adult Services, Child Protective Services and Family Preservation, Systems Improvement, Child & Family Well-Being, Title IV-E Eligibility & Compliance Unit, Placement & Permanency, Resource Development, and Placement and Support Services. This position also ensures Maryland's system of safety, permanence and well-being for adults, children and families are responsive to client needs and consistency across all jurisdictions; and demonstrates knowledge of departmental and agency principals, practices, and issues including organizational structure, staffing patterns, and administrative controls to effectively supervise and monitor projects and initiatives.

Plans, develops, initiates, reviews and assesses strategies to ensure the Office of Programs properly meets the challenges of SSA's mission to provide appropriate direction and leadership to internal and external partners in the areas of Adult Services, Child Welfare, and Resource Development; provides direct and indirect supervision and management leadership to Directors; manages staff; provides instruction and task assignment; reviews all activities related to Program Office fulfillment of SSA's mission; interprets, develops standards, procedures and policies in accordance with Local, State and Federal regulations; enforces regulatory compliance, evaluates efficiency, effectiveness and quality of services; and keeps abreast of legislative initiatives, changes in service programs, and communicates information to administration and staff. Provides consultation and technical assistance to internal and external customers including courts, general assembly, media, public/private businesses and stakeholders; oversees personnel management within the Program Office; trains managers, supervisors and provides consultation on sensitive issues; represents DHS Secretary and/or SSA Executive Director on various committees and work groups with authority to make binding decisions; and performs additional duties as assigned.

Education: Possession of Master’s degree in Social Work or related field from an accredited college or university approved by the Council on Social Work Education.  

Experience: Ten years of experience in administrative, professional or technical work in a human service program. Five years of the required experience must have involved the supervision of other employees.

The ideal candidate will possess the following:

• Ten years experience in a Child Welfare and/or Adult Services Program.
• Five years experience in program and project management in a local and state government environment.
• Five years experience with policy development and interpretation of Federal and State laws, regulations, policies and procedures.

The assessment will consist of a rating of your education, training and experience related to the requirements of the position.  Therefore, it is important that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work.  All information concerning your qualifications must be submitted by the closing date.  You must possess the minimum qualifications to be considered for this position.  Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment and clearly indicate your college degree and major on your application.  Credit may be given for relevant part-time, temporary, or volunteer experience including the number of hours worked per week. 

STATE OF MARYLAND BENEFITS

If you have any questions about this recruitment, please contact the Department of Human Services at 410-767-7414.

Applicants who meet the minimum qualifications will be evaluated.  This office, with your approval, will verify your prior applicable work experience.  In order to receive full consideration for time worked, please complete dates of employment in its entirety and identify number of hours worked for each entry.

College transcripts are not required for review of your application and do not need to be forwarded.  Please clearly indicate your college degree and majors on your application.  If selected for an interview, you will be required to bring an official transcript with you.  For all foreign education obtained outside of the U.S., you will be required to provide proof of equivalent American education as determined by a foreign credential evaluation service if selected for an interview.

Online applications are STRONGLY preferred; however, the paper application may be submitted to: DHS/Employment Services Division, attn: Jocelyn Maschal, 311 W. Saratoga Street, Room 141, Baltimore MD  21201-3500.  The paper application must be received by 5 p.m. close of business on the closing date of the recruitment.  No postmarks will be accepted.  The previous Maryland State application (MS-100) will not be accepted.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.