PROGRAM MANAGER SENIOR II

The Department of Labor, Licensing and Regulation (DLLR)/Division of Unemployment Insurance (DUI) is accepting applications from candidates for the position of Program Manager Senior, II (Director of Maryland Unemployment Insurance (DUI), Tax Operations).

24

1100 N. Eutaw Street, Baltimore, MD 21201

The Director of Tax Operations is a senior staff member of the Assistant Secretary DUI who provides technical guidance; and supervision for federally- funded unemployment compensation programs in Maryland, administered by the Department of Labor, Licensing and Regulation in accordance with U.S. Department of Labor rules and regulations.  The main purposes of this position are to detect and determine the liability of employers to provide unemployment insurance coverage for their employees; to collect quarterly tax and wage reports and account for the contributions (taxes) that are due once the liability is determined; and to account for the payment of unemployment insurance benefits paid to eligible claimants.

The Director of Tax Operations provides leadership and direction for the day-to-day Tax Operations including Employer Account Maintenance, Accounting and Fund Management, Tax Enforcement, and Internal Audit functions.  The programs under the guidance, control, and/or supervision of the Director of Tax Opertions include Employer Status, Audit, This position reports directly to the Assistant Secretary of the Division of Unemployment Insurance (DUI).  The Director of Tax must meet or exceed federal performance measures and DLLR-DUI strategic goals by effectively monitoring the functions necessary to comply with USDOL performance measures, Maryland state law, and DLLR policies, precedents, and directives.  The Director of Tax Operations is responsible for the technical program aspects and the operation results of these programs in all claim centers, adjudication centers, and central office units including call center and collection activities.  The Tax Director is responsible for the concept, development and implementation of the program(s) automation and process improvements.   It is the responsibility of this position to ensure a smooth and efficient operation of providing services that support the economic stability of the labor force, businesses and the community.

Education: Master's in Business Administration or Accounting and/or Juris Doctor degree from an accredited college or university.

Experience: Five years of experience in administrative staff or professional work. Two years of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.   

The candidate must have a Juris Doctorate/ Masters in Business Administration/Accounting or Juris Doctorate/ Certified Public Accountant or Juris Doctorate with an LLM in Taxation

Applications that meet the minimum and/or selective qualifications will be referred to the hiring manager for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.

Must have considerable experience in planning, organizing, managing and supervising an operation of a 100+ organization. 

 

Must possess technical skills and proficiency in: Microsoft Office suite including MS Project, Adobe, Google Docs; basic computer and digital literacy; technical writing to communicate goals and instructions to employees; working knowledge of information technology basics; project management to execute projects; data management and analytics-gathering information relevant to the continued operations and analyzing data for trends, issues, and relaying findings; and process improvement of business functions.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. RESUMES ARE STRONGLY ENCOARAGED TO UPLOADED.

All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

 

STATE OF MARYLAND BENEFITS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: 18-005483-0014 (Prg Mgr Sr. II )
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.