COMPUTER USER SUPPORT SPECIALIST II (INTERNAL ONLY)
Service Desk Analyst
|Department||OPD General Administration|
|Date Opened||10/17/2019 11:59:00 PM|
|Filing Deadline||10/31/2019 11:59:00 PM|
|Salary||$36,312.00 with growth over time to $57,214.00/year|
|HR Analyst||Janynee Covington|
The Office of the Public Defender is a statewide independent agency charged with providing superior legal representation to indigent defendants. The agency’s vision is Justice, Fairness and Dignity for All. Employees are committed to the core values of culture of excellence, client centered representation, tenacious advocacy, and are united in achieving the agency’s mission.
LOCATION OF POSITION
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: One year of experience responding to Help Desk calls from users of computer systems.
Note: 1. Experience operating computer equipment for the purpose of data entry, word processing or maintaining information may be substituted on a year-for-year basis for the required education.
2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Cyber and Information Systems classifications or Cyber and Information Systems specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
LIMITATIONS ON SELECTION
LICENSES, REGISTRATIONS AND CERTIFICATIONS
It is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Applicants certified to list will receive eligibility for a period of one (1) year.