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Revenue Administration, Compliance & Taxpayer Services Divisions

Recruitment #19-000123-0002



This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.




Please carefully consider where you are willing to work as you will not be able to change your locations of interest after submitting your application.

This recruitment may be used to fill current and future vacancies in all locations noted here. Vacancies occur most frequently in Annapolis and Baltimore City.

  • Allegany County, Cumberland
  • Anne Arundel County, Annapolis
  • Baltimore City
  • Baltimore County, Towson
  • Cecil County, Elkton
  • Charles County, Waldorf
  • Frederick County, Frederick
  • Montgomery County, Wheaton
  • Prince Georges County, Greenbelt, Upper Marlboro
  • Washington County, Hagerstown
  • Wicomico County, Salisbury


The incumbent in this entry-level position will be performing tax assessments, collections, investigations or examinations; performing duties independently as a member of an examination or collection team; and providing professional taxpayer service assistance within one or more of the specialized fields of revenue protection administered by the Comptroller of Maryland. These specialized fields may include sales and use tax, admissions and amusement tax, withholding tax, motor vehicle fuel tax, alcohol and tobacco tax, and any other revenue levy authorized by the legislature.

Please be advised that regardless of the job function into which you are selected, during the peak of tax season and at other times, Call Center duties may be required. In addition, some Revenue Examiner I positions require employees to rotate throughout various work sections. On the job training and resources to provide you with the knowledge necessary to perform the job will be provided for all positions.

As a Comptroller employee, you are prohibited from engaging in the following activities outside of work, (even on your own time):

  • Preparation of other taxpayers federal or state income tax returns or of any other tax return filed by the Comptroller.
  • Bookkeeping for private clients when that information may be used to prepare any state or federal tax return.
  • Working for private tax return companies that prepare any state or federal tax return.

PLEASE NOTE: May be requested to work evenings and / or Saturdays during Tax Season. For the purpose of this statement, Tax Season shall be defined as the period beginning January 15th and closing May 15th.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience involving one or more of the following areas: customer service, telecommunications, fiscal clerical or clerical related work.


  1. Additional education at an accredited college or university may be substituted at the rate of thirty credit hours for one year of the required experience.
  2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in accounting and budget classification or accounting and budget specialty codes in the financial clerical and technician field of work on a year-for-year basis for the required experience. 

** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at  


  • Knowledge and experience with Microsoft Word and Microsoft Excel or comparable systems
  • Verbal and written communication skills
  • Experience working in a call center
  • Additional customer service experience
  • Knowledge of federal and State tax laws and returns


  • Employees in this classification may be assigned duties which require the operation of a motor vehicle.
  • Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

*Resumes will not be accepted in lieu of a completed application.


Only applicants who meet the minimum and selective qualifications for this recruitment will be considered for this opportunity. Approval of your application will be based on a review of your education, training and experience. It is essential that you submit complete and accurate information on your application in order to determine if you meet the qualifications as specified above. Due to the nature of this list, all qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year.

Qualifying applicants are subject to an oral interview. Prior to appointment, the employee must successfully undergo a background investigation including a review of criminal, MVA and tax records; and determination of legal authorization to work in the United States or under the United States Immigration Reform and Control Act of 1986. This background check is comprehensive and may involve fingerprinting. Upon initial appointment OR promotion to a position in the State Personnel Management System, an employee is required to serve an initial six- month probationary period. This probationary period may be extended an additional six months under certain circumstances at the discretion of the appointing authority.




We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.


The preferred method for submitting additional information is to upload it directly into your online account. Please remove references to the first 5 digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker. Any attachments necessary to demonstrate the minimum qualifications were met must be submitted by the filing deadline.


The online application process is STRONGLY preferred. If you choose fax or email as the option to submit your application and/or required additional information, you must include the following information on each page you submit:

  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last 4 digits of your SS#

Fax: 410-974-5249 – This fax number is for Comptroller of Maryland recruitment efforts only.


For Further Questions

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or

If you have questions about this particular recruitment, please contact the Comptroller of MD, Office of Human Resources at

Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 260-6622 or MD TTY Relay Service 1-800-735-2258.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.