UNEMPLOYMENT INSURANCE STAFF SPECIALIST II
Recruitment #19-000588-0001
Department | LABOR - Unemployment Insurance |
---|---|
Date Opened | 6/3/2019 10:00:00 AM |
Filing Deadline | 6/17/2019 5:00:00 PM |
Salary | $37,476.00 - $59,260.00/year |
Employment Type |
Full-Time
|
HR Analyst | Chevelle Wise |
Work Location |
Baltimore City
|
Introduction
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
MINIMUM QUALIFICATIONS
Applications that meet the minimum and selective qualifications will be referred to the hiring manager for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.
Education: Possession of a bachelor’s degree from and accredited four-year college or university.
Experience: Four years of administrative experience in unemployment insurance work involving discretion and independent judgement directly related to unemployment insurance programs.
Notes:
1. Applicants may substitute graduate education for the required experience at the rate of one year of education to one year of experience.
2. Applicants may substitute additional experience as defined above for the required education at the rate of one year of experience for one year of education, for up to four years of the required education.
3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Human Resources Management classifications or Human Resources Management specialty codes in the unemployment insurance field of work on a year-for-year basis for the required experience.
SELECTIVE QUALIFICATIONS
*Two (2) years of experience in benefits adjudication processes, applying and interpreting departmental policies, state laws, rules and regulations in order to render a determination.
Please read the job announcement in its entirety before applying for this recruitment, Applications must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.
DESIRED OR PREFERRED QUALIFICATIONS
*Four (4) years of experience interviewing and disseminating information to internal and external customers through verbal and written reports.
*Four ( 4) years of experience gathering, analyzing and evaluating facts including applying creative/analytical thinking and sound reasoning.
*Ability to adapt quickly in a fast-paced work environment and manage a case load.
*Extensive knowledge of UI procedures, law and policy.
*The ability to work independently to render decisions that may or may not result in an Unemployment Insurance over payment or disqualification with minimal supervision.
*Possess excellent written and oral communication skills, as well as strong organizational and time management skills. *Proficient in using Microsoft Word, Excel, Google Calendar, and the Internet.
*Possess strong interviewing and interpersonal skills with the ability to ask the appropriate questions in order to obtain all relevant information. Applicant must also possess the ability to multi-task between required deadlines without sacrificing quality or accuracy.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
SPECIAL REQUIREMENTS
SELECTION PROCESS
EXAMINATION PROCESS
Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION/EXAMINATION PROCESS.
All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.
BENEFITS
FURTHER INSTRUCTIONS
U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.
If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Chevelle Wise 410-230-6293 or submit via email to chevelle.wise@maryland.gov or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications, required documentation, and any required addendums may be mailed to:
DLLR Office of Human Resources
Attn: 19-000588-0001 (UI Staff Specialist II) CW
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201
The MD State Application Form can be found online
Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.