TELEPHONE OPERATOR II
|Department||DPSCS-Eastern Correctional Institution|
|Date Opened||7/2/2019 11:59:00 PM|
|Filing Deadline||7/16/2019 11:59:00 PM|
|Salary||$25,401.00 - $39,284.00/year|
LOCATION OF POSITION
DPSCS- Eastern Correctional Institution
30420 Revells Neck Rd., Westover, MD 21890
Main Purpose of Job
- Receives incoming calls and transfers the call to appropriate person or extension number.
- Provides callers with general information about the agency or facility
- Places long distance and interagency calls in accordance with individual requests and agency policy.
- Prioritizes multiple calls so that emergency calls and situations are responded to immediately.
- Maintains Accurate and up-to-date phone numbers of offices and persons at the assigned agency or facility.
Education: Completion of eighth grade.
Note: Additional experience performing telephone operator duties may be substituted on a year-for-year basis for the required education.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.
Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258 or 410-767-4928
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.