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EMPLOYEE TRAINING SPECIALIST I

Recruitment #19-001212-0001

Introduction

The Office of the Public Defender is a statewide independent agency charged with providing superior legal representation to indigent defendants. The agency's vision is Justice, Fairness and Dignity for All. Employees are committed to the core values of culture of excellence, client centered representation, tenacious advocacy, and are united in achieving the agency's mission.

The Office of the Public Defender, is seeking a well-organized, customer service and detailed oriented applicant with excellent problem solving skills, and high proficiency in the Microsoft Office Suite and Web Application. This position requires excellent communication skill in the technical phases of employee development and training. An employee in this class plans, develops, integrates and administers a training program of a generalized nature for clerical, supervisor and managerial personnel. In instances where training programs of highly technical nature are already established, an employee in this class coordinates such programs with program chiefs and administrative staff of this agency to adequately meet the agency's specific needs.

GRADE

13

($38,601.00 with the growth over time to $61,038.00)

LOCATION OF POSITION

Anne Arundel- 989 Corporate Boulevard, Suite A., Linthicum Heights, MD 21090

POSITION DUTIES

The main purpose of this position is to provide training and staff development for the Human Resources Division. The incumbent will be responsible for the management and coordination of core staff employee development and training programs for the Office of the Public Defender including the OPD University.

This position reports to the Chief Human Resources Officer (CHRO).

The incumbent will develop and administer core staff agency training programs. Manages the OPD University which encompasses computer basics, Microsoft office, soft skills and management training tenants. Assess agency training needs and make recommendations to CHRO based on consultation with Office Managers, Managers/Supervisor and OPD Leadership on requested training initiatives.

Further duties consists of conceptualizing training initiative based on data, research and feedback. Creates training manuals, power points, guides and exercises for core staff programs and OPD University. Coordinates and schedules core staff and OPD University training programs. Communicates training schedules to Office Managers, Supervisors, OPD Leadership and Core Staff Employees.

Must maintain a database of training material and resources. Evaluate the effectiveness of training programs through satisfaction surveys. Make update to training programs and exercises to enhance employee participation and achieve desired outcomes. Track and compile training data. Provide monthly updates to CHRO on enrollment, schedules and employee feedback. Assists with semi-annual attorney and quarterly core staff onboarding programs. May perform other duties as directed.

MINIMUM QUALIFICATIONS

Education: Possession of a bachelor’s degree from an accredited four-year college or university.

Experience: One year of experience planning and conducting employee development and training.

Note:

1. Additional experience in planning, conducting or coordinating training or staff development activities may substitute on a year for year basis for the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in education and training classification or education and training specialty codes in the education and training field of work on a year-for-year basis for the required experience and education.

 

DESIRED OR PREFERRED QUALIFICATIONS

DESIRED OR PREFERRED QUALIFICATIONS

Regular attendance, punctuality and professional customer service is expected.

Strong verbal and written communication skills.

Proficient in computer skills, Microsoft Office Suite (Word, Power Point, Outlook & Excel) and instructional software.

Knowledge to effectively coordinate training sessions including communication of training dates, tracking registration and logistics.

Maintains, compiles and prepares a comprehensive database of training material and resource, for an accurate training data on enrollment, schedules and employee feedback. Making this database easily accessible to employees.

Must be experienced in juggling multiple simultaneous activities and be available for occasional (non-cash-compensated) overtime.

LIMITATIONS ON SELECTION

Limited to current Office of the Public Defenders Employees Only

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Applicants who meet the minimum qualifications will be admitted to the examination for this classifications. successful candidates will be ranked as BEST QUALIFIED, BETTER QUALIFIED, OR QUALIFIED and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Therefore, it is important that you provide complete and accurate information on your application. Report all experience and education that is related to this position. 

BENEFITS

FURTHER INSTRUCTIONS

Online application STRONGLY preferred. Please fax all paper applications and questionnaires to (410)333-8134.

In quires regarding applications and submitting paper applications can be directed to: Office of the Public Defender, Human Resources Division, 6 Saint Paul Street, Suite 1304, Baltimore, MD 21202; or by calling (410) 767-8503, toll free: 877-430-5187; TTY users call Maryland Relay Service 800-735-2258. Please be sure to  include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.