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OFFICE SECRETARY III

Contractual Position

Recruitment #19-001362-0031

Introduction

The Public Service Commission (PSC or Commission) regulates public utilities and certain passenger transportation companies doing business in Maryland.  The Commission regulates gas, electric, telephone, water, and sewage disposal companies. Also subject to the jurisdiction of the Commission are electricity suppliers, fees for pilotage services to vessels, construction of a generating station and certain common carriers engaged in the transportation for hire of persons. The PSC’s jurisdiction extends to taxicabs operating in the City of Baltimore, Baltimore County, Cumberland, and Hagerstown.

The categories of regulated public service companies are listed below: electric utilities; gas utilities; combination gas and electric utilities; telecommunications companies; water, and water and sewerage companies; passenger motor vehicle carriers (sedans, limousines, and buses); railroad companies; taxicab companies; and other public service companies.

The Commission is empowered to hear and decide matters relating to: (1) rate adjustments; (2) applications to exercise or abandon franchises; (3) applications to modify the type or scope of service; (4) approval of issuance of securities; (5) promulgation of new rules and regulations; and (6) quality of utility and common carrier service.

GRADE

10

LOCATION OF POSITION

William Donald Schaefer Tower

6 St. Paul St.

Baltimore, MD 21202

Main Purpose of Job

The Office Secretary III serves as the secretarial/clerical support for the Consumer Affairs Division. This position receives telephone call and visitors, as well as schedules appointments and interviews. This position also maintains important and confidential records, schedules, expense accounts and office supplies; as well as types manuscripts, correspondence, statements, tables and forms from corrected copy, rough draft or oral instruction.

POSITION DUTIES

Provides secretarial support to one or more officials, administrators, or administrative staff

Relieves the supervisor of operational details by assembling, compiling and summarizing data into a concise form and preparing reports

Receives telephone calls and visitors and arranges for appointments and interviews

Provides information to callers in regard to laws, rules, regulations, operations and procedures governing the agency's operations

Obtains material from a variety of sources to be used for articles, reports, and speeches

Maintains important and confidential records, schedules, expense accounts and office supplies

Proofreads outgoing correspondence and reviews records for completeness and accuracy

Develops special forms and summaries using a variety of records in order to secure complete and accurate information

May develop, revise and implement office procedures;  supervise lower-level clerical employees

Microsoft Office proficiency

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.

Notes: 

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Experience working for a senior level administrator or executive

Experience working with Microsoft and Google Office Suite

Experience presenting organization and customer service related information to municipal clients and the general public

Ability to provide timely, accurate and substantive correspondence to government and other high level officials

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to:

Recruitment and Selection Division, 301 W. Preston St., Room 608, Baltimore, MD 21201. 

Paper application materials must be received by the closing date for the recruitment, no postmarks will be accepted.

For questions regarding this recruitment, please contact J. Filamor at 410-767-4710.

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.