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OFFICE SECRETARY III

Recruitment #19-001362-0044

GRADE

State Salary Grade: 10

LOCATION OF POSITION

2301 Argonne Drive

Baltimore, Maryland  21218

Main Purpose of Job

To provide secretarial, clerical, and telephone support for professional staff engaged in the planning and delivery of pre-employment transition services and vocational rehabilitation services; provide expert assistance to consumers; initiate and maintain office protocols and procedures; and utilize information processing systems to maintain client statistical and financial records.

POSITION DUTIES

Process invoices received from vendors for authorized services.  Enter demographic information into DORS database. Greet and receive participants and general public in an office setting. Respond to individual participant concerns and telephone calls to include accurately recording the information provided by the consumer or caller, answering general questions about DORS, giving accurate information to the consumer or caller and maintaining proper interpersonal/telephone etiquette. Use of digital workstation to copy, fax, and scan records. Physical and electronic filing of records. Prepare various documents and correspondence related to participant services.

MINIMUM QUALIFICATIONS

Education:

Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:

Three years performing secretarial or clerical work involving typing duties.

Notes: 

  1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.
  2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience. 
  3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Experience with using an electronic case management software program and experience working with individuals with disabilities is preferred.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Applicants must complete the MD State Government on-line application for employment recruitment #19-001362-0044. The Application must clearly demonstrate that the applicant meets the prerequisite Minimum Qualifications and possesses the Selective Qualifications for the position.

Paper applications can be completed and faxed to 410-554-9397 or mailed to DORS Human Resource Department at 2301 Argonne Drive, Baltimore, MD 21218. To obtain a paper application visit our website dors.state.md.us or marylandpublicschools.org.

TDD (410) 554-9399. Inquiries can be made to 410-554-9424. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required.

Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment. TTY Users: call via Maryland Relay As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

We thank our Veterans for their service to our country, and encourage them to apply.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.