OFFICE SECRETARY III

This is a position specific recruitment. The resulting list of eligible will be used to staff this position or function only. The list will be maintained for one year. You will need to reapply for any future recruitment for this job classification. This position is limited to current Maryland Department of Labor Occupational and Professional Licensing only.

10

500 North Calvert Street, Baltimore, Maryland 21202

The main purpose of this position is to interpret and analyze complaints in order to prepare various documents including investigation requests, panel reviews of documentation for determination by Commissioners for possible violations or dismissals. The position also maintain and process data files, agendas, and panel decisions.

Duties of this positon include, but are not limited to:

• Schedule and attend Panel argument hearing and notify consumers, contractors, and attorneys by certified and regular mail of the decisions of the Commission  panel. Schedule Court Reporter. Prepare and monitor agendas for the Maryland Home Improvement Commission Panel meetings and distribute to Commission members and appropriate Assistant Attorneys General.
• Compile and type Proposed and Final Orders of the Commission, Charge Letter notices regarding  Uninsured Employer's Fund Board  with request to suspend license, compose  affidavits for Attorney Generals' Office, assist with the issuance of civil citations, and all related correspondence.
• Monitor and process Guaranty Fund awards to consumers. The Guaranty Fund procedure includes:
  • Competing the appropriate GF and GF & CP closing letters and mailing the contractor's copy with a pink return envelope. (Both the contractor and the homeowner, closing letters are mailed via regular mail.)
  • Preparing the Refund Request Form.
  • Making  two copies of the Closing letters. (The original letter gets mailed. One copy is filed with the Refund Request Form. The other copy goes in the binder with a copy of ALJ Decision and Final Order.)
  • Giving the entire file to the Director for signature and submission  to the office of Budget and Fiscal Services.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.

Notes: 

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

 

Strong preference will be given to applicants that possess the following. Include clear and specific information on your application regarding the qualification(s).

Ability to problem  solve and gather data to troubleshoot and resolve issues

Ability to work independently

Experience preparing proposed, final orders and charge letters

Experience processing Guaranty Funds awards

Limited to current Maryland Department of Labor Occupational and Licensing employees only.

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Department of Labor/DUI) to determine whether any monies are owed to Department of Labor/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

STATE OF MARYLAND BENEFITS

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:  

Department of Labor Office of Human Resources

Attn: Tenisha Tunstall    19-001362-0070

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201

For additional information, please contact Tenisha Tunstall at 410-767-2772 or via email Tenisha.Tunstall2@maryland.gov.

The MD State Application Form can be found online

Department of Labor is an equal opportunity employer. It is the policy of Department of Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.