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OFFICE CLERK I

Recruitment #19-001374-0022

GRADE

6

LOCATION OF POSITION

MDH/Cecil County Health Department, Alcohol and Drug Recovery Center, Elkton, Maryland

POSITION DUTIES

This position, as a representative and employee of the Alcohol and Drug Recovery Center, will perform typical clerical duties, including responding to telephone calls; assisting visitors at the reception window; filing; photocopying; sorting mail and other material; and, processing routine statistical information. This position will also collect and communicate data regarding insurance company authorizations for clinical services, as well as track the authorized number of outpatient visits, treatment authorization expirations, and dates for treatment plan submissions and related insurance company case reviews.

This position will interact in a professional manner with counselors, administrative staff members, various insurance company representatives, patients, and patients' family members. This position may also assist in the collection of consumer hair, saliva and/or urine for alcohol and drug screen testing.

MINIMUM QUALIFICATIONS

Education: Completion of the eighth grade.

Experience: Six months of experience performing clerical duties in an office environment.

Notes: 

1. Additional experience performing clerical duties may be substituted, on a year-for-year basis, for the required education.

2. Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for the required experience.

3. Six months of clerical training, with three courses in subjects, such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a Non-Commissioned Officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Clerical Support field of work, on a year-for year basis, for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should have experience providing administrative support for managerial-level staff, as well as experience maintaining records and handling confidential documents and/or reports. He/she should also have experience working with officials, the public and community agencies. 

Finally, the desired candidate should have experience using Microsoft Office programs to draft correspondence, data entry and/or reports.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application, based on your education, training and experience, as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. 

Please report all related education, experience, dates, and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this, or other, State agencies.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to, 410-333-5689. Only additional materials which are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division, at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service, at 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.