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Recruitment #19-001375-0013




Timonium, Maryland  21093

Main Purpose of Job

The Office Clerk II is responsible for the processing of all mail and parcel shipments and  the distribution of mail throughout the agency.


The Office Clerk II retrieves, opens, date stamps, sorts and forwards mail to various components within the agency.  The incumbent will research unidentified mail to determine appropriate delivery location; process incoming electronic medical records; collect all agency outgoing mail; operate a postage machine to ensure proper postage on each piece of mail; prepare mail for pickup by US Postage Service; organize inter-office correspondence for courier pick-up; contact shipping service to schedule pickup of parcels; shreds personal identifiable information.


Education: Completion of the eighth grade.

Experience: One year experience performing clerical duties in an office environment. 


1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for six months of the required experience.

3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.


Experience processing, sorting, and operating a postage machine.

Experience receiving, tracking, and distributing supplies.

Experience with receiving and directing a large volume of calls in a fast- paced environment.           


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to DORS Human Resource Department at 2301 Argonne Drive, Baltimore, MD 21218. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-554-9397. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the DORS Human Resource Department at 410-554-9424.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or

TTY Users: call via Maryland Relay.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.