OFFICE SERVICES CLERK
|Department||DPSCS DPP Central Region|
|Date Opened||4/12/2019 3:11:00 PM|
|Filing Deadline||4/26/2019 11:59:00 PM|
|Salary||$27,727.00 with potential growth to $43,160.00/year|
|HR Analyst||Thomasine Johnson|
LOCATION OF POSITION
The main purpose of this position is to provide general office clerical services to an operational/specialized field unit of the Division of Parole and Probation.
Uses standard desktop computer or word processing and spreadsheet software and peripheral equipment to produce correspondence, reports tables, etc., from rough drafts or corrected copies and edits grammar, punctuation and spelling. Distributes finalized documents, sometimes without prior supervisory review.
Answer telephones, screens calls, takes appropriate messages, schedules appointments, answer general questions regarding state employment and job openings and determines the degree of information allowed in relationship to state confidentiality laws.
Inputs accurate and complete data in OBSCIS II/DDAIS/OCMS informational systems in order to update offender records.
Assembles and completes a variety of reports, posts information to records and logs and maintains established files in a variety of formats including electronic files and databases.
Maintains important and confidential files, mailing lists, general files, procedural files, and open and closed case files.
Acts in absence of other clerical staff by leading or training other clerical staff; recommends formal training for other clerical employees.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two years of experience performing clerical duties.
1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.
2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.
3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the requires experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Experience using Microsoft Word to produce routine letter, memorandums and reports
Experience handling customer services inquires.
Experience handling confidential files and correspondence.
LIMITATIONS ON SELECTION
To submit qualifying documents; the preferred method is to upload them using the "other" tab on the online application. However, if you’re unable to upload your documents, please fax requested information only to 410-585-0570 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). We will not consider information submitted after the closing date of this announcement.
Resumes will NOT be accepted in lieu of completing the online or paper application.
Online applications are STRONGLY recommended; if you do not have internet access, please mail your application by the closing date to:
HRSD-Recruitment & Examination
300 E. Joppa Road, Suite 1000
Towson, MD 21286
Attn: T. Johnson
For more information, please call 410-339-4214.
If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.
TTY Users: call via Maryland Relay
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.