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Recruitment #19-001532-0009




Maryland Department of Human Services

Social Services Administration

311 W. Saratoga Street

Baltimore, MD  21201  

Main Purpose of Job

The incumbent of this position is responsible for the development of certain plans, policies, procedures and regulations for Child Protective Services (CPS) and Family Preservation Services to achieve safety, permanence and well-being needs of children. Specific responsibilities include development of training for administrators, supervisors and caseworkers in the Local Departments of Social Services and other child welfare professionals.  Provide consultation and technical assistance to local departmental staff, governmental agency staff, private agency staff and analysis to legislators.  Monitor local departments for program effectiveness and compliance with state and federal law/regulations/policy.  Conduct reviews that may require face to face discussions with local department caseworkers, supervisors, administrators and assistant directors for service.  Participate in task force meetings, committee meetings, workgroups, and may sit on various boards related to child welfare concerns; and represent the program and Administration on all In-Home related child welfare database needs (review of build specifications, assist with logistics for testing, speak for the program during planning discussions). 


This position prepares policy directives outlining program policies and procedures primarily on Child Protective Services with a primary focus on Birth Match, Lethality Assessment and case practice; develops and maintains appropriate child welfare service policies, to reflect changes in federal and state laws; provides assistance to concerned citizens of Maryland by responding to concerns regarding the delivery of child welfare services; and provides technical assistance to Local Departments of Social Services and private child welfare agencies about updates and new policies and procedures that impact child welfare services;

This position monitors 24 Local Departments of Social Services for compliance with federal and State regulations; monitors complex projects of a statewide scope to determine progress and effectiveness; reviews and analyzes budget for impending fiscal year; analyzes program to determine if adjustments are warranted; and all other duties as assigned.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

EDUCATION: A bachelor’s degree from an accredited college or university.

EXPERIENCE: Five years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.


1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field at may be substituted the rate of 30 semester hours per year for up to two years of the required experience.


Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Two years of the required experience must be in Child Protective Services or Family Preservation.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Four years experience with MD CHESSIE (The Maryland Children Electronic Social Service Information Exchange Maryland’s Statewide Automated Child Welfare Information System)

2. Two years experience in writing reports

3. Strong written and oral communication skills

4. One year experience with time management in a fast-paced environment

5. Multi-tasking and problem-solving skills


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. 

You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.  

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire. 



The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 134, Baltimore, Maryland 21201. All mailed documents must include the applicant's name and the job number and must be received by 5 P.M on the closing date. 

Resumes will NOT be accepted in lieu of completing the application.   

Please upload any requested supporting documentation. Resumes are not required. If you are unable to upload, please fax the requested information to 410-333-0882.  Only additional materials that are requested will be accepted for this recruitment.

If you have any questions concerning the recruitment process for this position, please call 410-767-7414.  TTY Users: please call via Maryland Relay.    

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.   

People with disabilities and bilingual applicants are encouraged to apply.  

We thank our Veterans for their service to our country and encourage them to apply.