Skip to Main Content

Powered by JobAps


Recruitment #19-001710-0002


This is a Position Specific Recruitment for the Department of Human Services, Baltimore City Department of Social Services.




Department of Human Services

Baltimore City Department of Social Services

Office of Human Resources

1910 N. Broadway

Baltimore, MD 21213

Main Purpose of Job

This position is responsible for the application of the appropriate personnel rules, guidelines and regulations for each transaction of the Office of Human Resources Processing Unit. This position will also perform a variety of tasks ranging from a highly specialized function to a broad range of general personnel activities involving the application and explanation of principles and practices of the personnel system. The primary responsibility of this position serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications systems. Responds to inquiries received from the public and employees concerning employee services such as, recruitment activities, promotional opportunities, status of actions and information concerning current and former employees; establishes and maintains personnel files; receives and completes personnel transaction forms.


Responsible for the processing of personnel transactions necessary for Baltimore City Department of Social Services (BCDSS) in the State Personnel System (Workday). This requires knowledge of State procedures, personnel codes, budget codes and classifications that are necessary to ensure accurate transactions are being processed. Prepare and processes DHR 6034s that impacts on all employees (new hire employees, non-competitive promotions, name changes, demotions, terminations, suspensions, acting capacities, location changes, salary changes etc.).  Serves as BCDSS Human Resources custodian of records for the review of personnel files by the employee and officials from other agencies in the State, Federal and local government. Creates and maintains personnel files by confirming that pertinent documents are located within personnel files and that staff has knowledge of the required documentation for each file. Answers telephone calls, receives faxes/scans from internal and external customers.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of general clerical or administrative support experience at least one year of which must have been paraprofessional personnel experience involving the application of public sector procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience should have included responsibility for activities such as, preparing and maintaining employment records, calculating salaries, applying and interpreting rules and policies, preparing personnel-related reports, counseling employees regarding benefits and obligations, and responding to inquiries concerning employment actions.


1. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in human resources assistance classification or human resources assistance specialty codes in the human resources management field of work on a year-for-year basis for the required experience.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

The ideal candidate will possess:

1. Six months of experience using the Maryland Statewide Personnel System (SPS), Workday to process human resource transactions.

2. One year of experience using Microsoft Office Suite Word and Excel to create documents and spreadsheets.

3. One year of experience communicating with internal and external customers.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to: Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 142, Baltimore, Maryland 21201.

All mailed documents must include the applicant's name and job number and must be received by 5 P.M. on the closing date. Resumes will NOT be accepted in lieu of completing the application.

If additional information is required, the preferred method is to upload. If unable to upload, please fax requested information only to 410-333-0882. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have questions concerning the recruitment process for this position, please call 410-767-7414.

TTY Users: call via Maryland Relay.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.

People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.