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ADMINISTRATIVE SPECIALIST I, CONTRACTUAL

Recruitment #19-001755-0013

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Introduction

This is a full-time contractual position within the Maryland Department of Human Services, Baltimore County Office of Child Support located in Lutherville.

GRADE

10

LOCATION OF POSITION

Department of Human Services

Baltimore County Child Support

170 W. Ridgely Road, Suite 200

Lutherville, MD 21093

Main Purpose of Job

This position provides administrative support to Child Support Specialist agents within the Office of Child Support Enforcement, location and enforcement services to child support customers in accordance with Federal, State and local child support policies, procedures, and guidelines. The incumbent in this position must possess effective written and oral communication skills.

POSITION DUTIES

Reviews, analyzes and processes the National Medical Support Notices received and updates the Child Support Enforcement System (CSES) with the insurance information provided, and recommends follow up actions to the assigned Child Support Specialist.

Reviews and processes employer termination notices; responds to inquiries received as it relates to National Medical Support and Termination notices received; and consults with custodial parents, non-custodial parents, employers and other Child Support Specialist staff.

Creates, edits and prepares a variety of documents in relation to the National Medical Support Notices and Termination Notices received for the purpose of enforcing medical support and collection support  payments; uploads documents into the agency's document imaging system (ECMS); conducts case reviews and works assigned reports; and performs other related duties as assigned.

MINIMUM QUALIFICATIONS

Education: Completion of 60 credit hours at an accredited college or university.

Experience: None

Notes:  

1. Candidates may substitute one year of experience in administrative or professional work for the required education, at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies  on a year-for-year basis for the required education.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Proficient computer skills (Excel, Word and Power Point).
  • Ability to effectively communicate verbally and in writing.
  • Good organizational skills.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to: Attn. Kirsten Clouse, Baltimore County Office of Child Support, 170 W. Ridgely Road, Suite 200, Lutherville MD 21093. 

If you have any questions concerning the recruitment process for this position, please call 410-767-7414.

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.




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