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Recruitment #19-001755-0022


This is a full time contractual position within the Maryland Department of Human, Prince George Office of Child Support in Prince George's County.




Department of Human Services

Prince George's County Office of Child Support

4235 28th Avenue, Suite 135

Temple Hills, MD 20748

Main Purpose of Job

This position is responsible for providing location and enforcement services to child support customers in accordance with Federal, State and local child support policies, procedures and guidelines. Individuals in this position meet with custodial and non-custodial parents to resolve child support issues either through the court process or administratively.  


Reviews, analyzes and processes the National Medical Support Notices and work orders as assigned. Reviews and processes employer termination notices and may contact employer for additional information. Updates Child Support Enforcement (CSE) system with information provided. Types accurate, appropriate and detailed case action log notes. Keeps statistical information on number of notices received and processed. Receives, updates, verifies address information received from Post Master and employer verifications including appropriate locate activities; and performs other related duties as assigned.


Education: Completion of 60 credit hours at an accredited college or university.

Experience: None


1. Candidates may substitute one year of experience in administrative or professional work for the required education, at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies  on a year-for-year basis for the required education.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

This recruitment does not require any additional materials to be uploaded. Your qualifications will be assessed based on the information included on your submitted application.

The resulting certified eligible list for this recruitment may be used for similar psitions in this or other State agencies.


Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.  As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits. 

Leave may be granted to a temporary/contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.


The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to: Dionne Gonzalez, Department of Human Services, Prince George's County Office of Child Support, 4235 28th Avenue, Suite 135, Temple Hills, MD 20748.  Application inquiries may be directed to (301) 316-3349 

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.