ADMINISTRATIVE SPECIALIST II

This recruitment is limited to current Department of General Services permanent and contractual employees.

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This position is with the Maryland Department of General Services, Maryland Capitol Police, with positions located in Baltimore City and Annapolis, Maryland.

This position works in one of the Maryland Capitol Police Security Card Processing Centers in Baltimore or Annapolis. The position's primary responsibilities are to process security card applications; this includes completing review of the applications for completeness, entering required information from the applications into a secure database, utilizing photographic equipment and computer applications to print the security cards, answering phone calls and addressing questions regarding the security card process. This position will also, assist with the completion of audits of security card files and data, and collect and process monetary transactions for security card fees.

Duties for the position include, but are not limited to:        

Process and manage all security card request forms. Operate camera and equipment to download photos into security card system database. Generate security cards for distribution to State employees and contractors.

Maintain a contemporary list of approved primary and secondary coordinators. Maintain accurate database tracking the history of every security card including those issued in error. Account for all fees collected.

Address questions, comments, and concerns regarding policies and procedures governing the security card processing center in a clear, concise and professional manner.

All duties and responsibilities required to enable this unit to fulfill its mission of providing security cards to State employees and designated nonemployees.

Education: Completion of 60 credit hours at an accredited college or university.

Experience: One year of experience in administrative or professional work.

Notes:

1. Candidates may substitute experience as defined above for the required education at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of required education.

2. Candidates may substitute 90 credit hours at an accredited college or university for the required education and experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required education and experience.

Strong preference will be given to applicants that possess the following preferred qualifications. Include clear and specific information on your application regarding the qualifications.

Effective verbal and written communication skills and customer service experience.

Experience collecting, compiling, and organizing data and information.

Experience reviewing, analyzing and processing applications, documents, and information.

Experience working with computers and applications such as Microsoft Office.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Please provide sufficient information on your application to support that you meet the qualifications for this position.  All information concerning your qualifications MUST BE submitted by the closing date.  Information submitted after the closing date will not be considered. 

Note that for any position requiring a college degree or college credit, you will be required to submit a college transcript prior to being offered a position. We highly recommend that you submit your transcript when you apply for the position.

The examination will consist of a rating of your education, training and experience related to the requirements of the position.  Successful candidates will be placed on the employment eligibility list categorized as BEST QUALIFIED, BETTER QUALIFIED, or QUALIFIED.  The eligibility list will be valid for one year and may be extended.  The list will be used by the hiring agency to select employees.  Eligible lists may be used to fill future vacancies of the same classification.

You MUST possess the minimum qualifications before you may be selected for a State job – Verification will be completed by the appointing authority.  If you are scheduled to complete an educational or licensing requirement within six months of the examination, you may participate in the examination process.  Permanent State employees may also complete necessary experience requirements within six months of the date of an examination.  Credit is given for relevant part-time, temporary or volunteer experience based on the number of hours worked per week.  You must include on your application the time spent on such activity.  You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.

STATE OF MARYLAND BENEFITS

Applicants are encouraged to upload proof of education (transcripts), professional license and certifications, when applicable, during the recruitment process as these items will be required at the time of selection.

Contact mojisola.ogungbe1@maryland.gov or call 410-767-1386 with questions about this recruitment.

The on-line application process is STRONGLY preferred.  Apply online at www.dbm.maryland.gov – click on the State Jobs tab.  If you are unable to submit your application online, please send your paper application to: Human Resources, Dept. of General Services, 301 W. Preston St., Room 1311, Baltimore, MD  21201 by the closing date and time.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

We thank our Veterans for their service to our country, and encourage them to apply. Bilingual applicants are also encouraged to apply.

Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity, as an equal opportunity employer.

TTY Users: call via Maryland Relay.