HUMAN SERVICE SPECIALIST V

16

Department of Human Services

Baltimore City Department of Social Services

Enterprise Risk Management Compliance Unit

1910 N. Broadway

Baltimore, MD  21213

This position functions as a Policy Analyst/Writer within the Baltimore City Department of Social Services' Enterprise Risk Management Unit (ERM). This position develops and revises agency Administrative Manual Policies (AMPs) and Standard Operating Procedures (SOPs); Evaluates the efficiency of the SOPs and AMPs;  Coordinates Agency-Wide policies to ensure compliance and alignment with Local, State, Federal, Department of Human Services (DHS), Baltimore City Department of Social Services (BCDSS), Consent Decrees, Audit Corrective Action Plans and other rules and regulations; Development, reconstruction, posting and monitoring of the BCDSS Intranet Website on DHS Knowledge Base is vital to this role.  Manages and updates the policies and procedures on the secured Agency-wide Shared Drive; Facilitates meetings for Assistant Directors, Program Managers and Supervisors to provide interpretation of current laws and regulations relating to policy and practice for BCDSS; Provides recommendations for Corrective Actions and Policies and Procedures; Analyze systems and processes to determine which AMPs and SOPs are needed in order to achieve our mission and goals.

Education: A bachelor’s degree from an accredited college or university.

Experience: Four years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes: 1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field at may be substituted the rate of 30 semester hours per year for up to two years of the required experience.

 3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

The ideal candidate will possess one year of experience in each of these areas:

1. Writing policies at the state and/or federal level.

2. Using Microsoft Office Suite (Word, Excel, PowerPoint, MS Project) to create reports and spreadsheets.

3. Project management experience.

Limited to current Baltimore City Department of Social Services employees

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. Please be sure to complete the supplemental questionnaire with all of the necessary information. The supplemental questionnaire will be used as part of the rating process.

STATE OF MARYLAND BENEFITS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to: Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 142, Baltimore, Maryland 21201.

All mailed documents must include the applicant's name and job number and must be received by 5 P.M. on the closing date. Resumes will NOT be accepted in lieu of completing the application.

If additional information is required, the preferred method is to upload. If unable to upload, please fax requested information only to 410-333-0882. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have questions concerning the recruitment process for this position, please call 410-767-7147.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.

People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

TTY Users: call via Maryland Relay.