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HUMAN SERVICE SPECIALIST V

TITLE IV-E REGIONAL SUPERVISOR

Recruitment #19-001804-0015

GRADE

16

LOCATION OF POSITION

DEPARTMENT OF HUMAN SERVICES

SOCIAL SERVICES ADMINISTRATION

311 WEST SARATOGA STREET

5TH FLOOR

BALTIMORE, MD 21201

Main Purpose of Job

This position supervises assigned Title IV-E determination staff in Foster Care, Adoptions and Guardianship Assistance Programs in the Department of Human Resources (DHR), Social Services Administration (SSA). The incumbent in this position is responsible for the daily on-site and off-site supervisor of the Region I Baltimore City Title IV-E Specialist work assignment; consults and assists local department Title IV-E liaison, central and local office staff on a variety of Title IV-E and other Federal funding issues; monitors and approves Foster Care, Adoptions and Guardianship Assistance expenditures; coordinates data from various sources to meet Federal reimbursement and reporting requirements needed to receive Federal funds for Child Welfare Services; and recommends and implements initiatives to maximize Federal funds. This position requires a thorough knowledge of State and Federal regulations to ensure that maximum allowable federal fund reimbursement is received for the delivery of child welfare services.

POSITION DUTIES

This position plans, coordinates, supervises, and evaluates the work of the Region I Baltimore City Title IV-E specialist staff; completes compliance determinations for Title IV-E Foster Care, Kinship Care, Subsidized Adoption, and Guardianship Assistance Programs; claims reimbursement of maintenance payments for eligible cases and other associated administrative costs; monitors and evaluates productivity tracking of assigned specialist staff workload; establishes a work plan based on SOP for each assigned Local Department of Social Services (LDSS) in coordination with LDSS IV-E liaison; meets regularly with LDSS liaison to discuss status of Title IV-E program, local compliance and progress; monitors program performance and outcome data to ensure compliance with Federal and State regulations by conducting on-site reviews; and participates in periodic comprehensive program reviews of LDSS, DJS, and central office Federal funding standard operating procedures to determine if Federal funds are being accurately maximized; drafts and maintains data for assigned region on compliance with Federal requirements, collaborations on local level between LDSS and courts system; participates in budget process regarding regional needs; interacts with LDSS and DJS eligibility specialists, caseworkers, finance staff, unit administrators, contractual staff, and other stakeholders to provide guidance as needed to resolve issues that arise and render interpretations of the Department of Health and Human Services (DHHS), Administration for Children and Families (ACF), and the Center for Medicare and Medicaid Services (CMS); and represents SSA at meetings, trainings, and workgroups where matters of Federal revenue for child welfare programs; and all other duties assigned.

MINIMUM QUALIFICATIONS

Education: A bachelor’s degree from an accredited college or university.

Experience: Four years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field at may be substituted the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Two years of experience in a child welfare federal funding program.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

The ideal candidate will possess the following:

1. One year of experience working in a Family Investment Program.

2. One year experience using Microsoft Office Suite (Word, Excel, Access and PowerPoint), Adobe, and/or Google - (Gmail, Docs, Sheets, Calendar, Smartsheet, etc.).

3. One year experience using one or more of the following: Client Information System (CIS), Maryland Childrens Electronic Social Services Information Exchange (MD CHESSIE), Client Automated Resources and Eligibility System (CARES), and/or Maryland Automated Benefit System (MABS).

4. One year of supervisory experience.

5. One year of experience working for a government agency and/or a social service agency.

6. Strong written and oral communication skills.

7. Ability to prioritize and multi-task effectively.

8. Flexibility in a busy environment.

9. Strong time management, priority setting and problem-solving skills.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to: Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 137, Baltimore, Maryland 21201.

If additional information is required, the preferred method is to upload. If unable to upload, please fax requested information only to 410-333-0882. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have questions concerning the recruitment process for this position, please call 410-767-7414.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov

All mailed documents must include the applicant's name and job number and must be received by 5 P.M. on the closing date. Resumes will NOT be accepted in lieu of completing the application.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.  People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

TTY Users: call via Maryland Relay.




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