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SNAP Integrity Evaluator/Investigator

Recruitment #19-002043-0054





Department of Human Services

Office of the Inspector General

1525 N. Calvert Street, 7th Floor

Baltimore MD 21202

Main Purpose of Job

This positions serves as a Cyber Fraud Investigator responsible for incorporating computer matching investigations, and cyber investigations. Investigate attempts to buy or sell Supplemental Nutrition Assistance Program (SNAP) benefits online using any form of social media (Facebook, Twitter etc.) or ecommerce website (Craigslist, eBay etc). This is a primary position for the Bureau of Investigative Services Unit (BIS) in the Office of the Inspector General (OIG) and Family Investment Administration (FIA). This position conduct reviews, examinations and investigations in order to objectively monitor, verify, and analyze allotment of SNAP funds disbursed through FIA. The Cyber Fraud Investigator is a key resource for ensuring SNAP integrity with regard to preventing and investigating fraud and other misconduct against the SNAP Program. The goal is to reduce and prevent recipient trafficking of SNAP.


Incorporates computer matching investigations, and cyber investigations.

Investigates attempts to buy or sell SNAP benefits online using any form of social media (Facebook, Twitter etc) or ecommerce website (Craigslist, eBay etc).

Reviews computer generated program data, other disbursement information and payment sources; applies knowledge of internet investigations, social media, criminal law and Department program policies to establish violations of criminal statutes, Intentional Program Violations (IPV), federal regulations and State rules and policies.

Uses and applies applicable resources to conduct internet/cyber investigations to identify/investigate SNAP trafficking. 

 Develops an investigative work plan in order to conduct reviews, examinations, investigations by: receiving cases of suspected fraud in the SNAP program Referrals to include allegations of fraud, waste and or abuse of DHR programs by employees and/or contractors.

Analyzes and interprets SNAP program policies and procedures to assure payment accuracy, and compliance with appropriate federal and state laws.

Analyzes disbursements related to suspected fraud; reviews management referrals to improve timely resolution of fraud cases.

Conducts preliminary investigations into Multiple Card Replacement (MCR). 

Works with EBT office and FIA to ensure Maryland is in compliance with CFR regulations. 

As a result of investigations will present evidence in administrative and if need be criminal proceedings.


Education: Completion of 60 credit hours at an accredited college or university.

Experience: Two years of experience in administrative or professional work.


1. Candidates may substitute experience as defined above at the rate of one year experience for 30 credit hours of education for up to 60 credit hours of the required education.

2. Candidates may substitute a Bachelor’s degree from an accredited college or university for the required education and experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required education and experience.


Six months of the required experience must include conducting internet/cyber investigations and/or social media experience.


The ideal candidate will possess the following:

Experience conducting internet investigations which includes designing internet investigative techniques, regression analysis, and social media investigations. 

Experience navigating and identifying social media outlets.

Ability to effectively operate a variety of investigative software. 

Ability to analyze records in various formats and prepare a plan of investigation that can be presented to management.

Able to work effectively with investigators in other agencies. 


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications. All information concerning your qualifications, including a copy of your diploma or transcripts must be provided if selected for an interview.  We will not consider information submitted after this date.  

Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency or other state agencies.


Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.


Applicants who meet the minimum qualifications will be evaluated.  If selected for an interview, you will be required to provide an official transcript.  For all foreign education obtained outside the U. S. you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service if selected for an interview.  

Online applications are highly recommended, however the paper application may be submitted to the Department of Human Services, 311 W. Saratoga Street, Attn: D. Santos, Room 141, Baltimore, MD 21201.  The paper application must be received  by the closing date for this recruitment, no postmarks will be accepted.  Information received after the closing date will not be considered.  Application inquiries may be directed to 410-767-7855.      

 TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.